Deep Human People Skills for HR Professionals

Short Course / 2 Days

Course Information
Learning Outcomes
Course Schedule
Lesson Plan
Trainer Profile
Course Fees

Course Information

Discover emotional intelligence-based strategies for unlocking potential, building engagement & effective teamwork.

Learning Outcomes

Participants will learn learn hands-on methods to develop a culture of inclusion and psychological safety, promote greater diversity and fairness in the workplace, and skillfully navigate HR challenges such as difficult conversations, conflicts and workplace burnout.


Application Date: TBC
Course Date: TBC
Duration: 1 day
Time: 9am to 5pm

Lesson Plan

This course consists of 7 modules:

Learn about the emerging challenges that the future landscape of work holds and how they will impact HR professionals

Understand the Deep Human approach to future-readiness and unlocking human potential, using cutting-edge neuroscience, leadership and psychology research.

Gain awareness of different communication styles, and practice engaging stakeholders using their preferred communication style to build trust and collaboration.

Develop the ability to motivate others and raise employee engagement through skilfull feedback and coaching conversations.

Learn and practice empathic communication and conflict resolution techniques to deal with difficult situations at work.

Discover how to build high-performing teams through understanding the fundamentals of psychological safety.

Appreciate the importance of Diversity & Inclusion and how to adapt D & I approaches to the Singapore / Asia context so as to build an authentically inclusive culture.

Trainer's Profile

Crystal Lim-Lange

Crystal Lim-Lange is an expert on holistic education, future-readiness and personal growth and the cofounder of Forest Wolf.

She travels around the world, advising companies and educational institutions on how to prepare for a future of rapid change, and speaks regularly on how to upgrade our capabilities to thrive in the 21st Century.

Crystal’s diverse background spans investment banking, start-ups, agriculture, philanthropy, wellness and education.

Prior to founding Forest Wolf, Crystal was the Director of the National University of Singapore’s Centre for Future-ready Graduates which prepares youth for a rapidly changing world.

In 2016, Crystal pioneered "Roots & Wings" at the National University of Singapore, hailed as a groundbreaking future-ready skills programme by industry employers and holistic education thought leaders globally.

She also launched the world’s first Future-ready Index that measures 9 domains of Future-readiness, based on research from 300 employers and over 4,250 students.

A prolific speaker and writer, Crystal enjoys sharing her views on the subjects of future-readiness, leadership, and personal transformation. She is also a strategic advisor to Minerva Project, and the Hoffman Institute Australia/Singapore.

Crystal is passionate about unlocking human potential and believes that our collective future depends on the evolution of our consciousness.


A Certificate of Performance will be awarded to participants who achieve at least 75% attendance and pass all required assessment(s).

A Certificate of Participation will be awarded to participants who meet the 75% attendance requirement but did not pass all required assessment(s).

Course Fees

Course fee is payable upon acceptance. It is inclusive of 7% GST and subject to review.
The course is eligible for SkillsFuture Credit. For more information on the SkillsFuture Credit click here.
Union Training Assistance Programme (UTAP)
NTUC members enjoy 50% unfunded course fee support for up to $250 each year (or up to $500 for NTUC members aged 40 years old and above) when you sign up for courses supported under UTAP (Union Training Assistance Programme). Please visit e2i’s website to find out more.

Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice.

Applicants / Eligibility Fees
Singapore Citizens (SC) below the age of 40 years$417.30
Singapore Citizens (SC) aged 40 and above$417.30
Singapore Permanent Residents (PR)$417.30
Enhanced Training Support for SME Scheme (for SC & SPR)$157.30
Full Fees$1391.00