Health and Social Care Coordinator Programme

Offered by CET

Short Course / 6 months / TGS-2021009397

Note: This course is jointly offered by NP and SingHealth Community Hospitals
Course Information
Learning Outcomes
Course Schedule
Lesson Plan
Trainer Profile
Entry Requirements
Course Fees

Course Information

A good health & social care coordinator will be an integral part of a multi-disciplinary team; working closely with the clinical team to identify the social issues that impact patients’ health and wellbeing. The curriculum for the Health and Social Care Course, designed and developed by experienced subject matter experts in the field combines competencies across health and social care sectors; and aims to equip learners with the abilities needed to perform tasks in this emerging field of work. This programme is jointly offered by Ngee Ann Polytechnic and Singhealth Community Hospital.

Learning Outcomes

This SGunited Skills Programme course combines competencies across health and social care sectors and equip learners with the abilities needed to perform tasks in an emerging field of work, namely integrating health and social care. The underpinning philosophy of the curriculum is authenticity and patient-centeredness, contextualizing competencies to the needs of the patient in the community. This basic course is for learners to pursue an entry-level career in the healthcare and social coordinator sector.

The 4 modules offered are aligned to the key tasks, Technical Skills & Competencies and Generic Skills & Competencies listed under the Social Skills Framework. It is designed by curriculum specialists and subject matter experts in the Education (Social Service) and Healthcare fields. This course will enable learners to:

  1. Apply theories about wellbeing to the context of helping a person
  2. Assess the social determinants of health of a client
  3. Analyse the impact social determinants of health on patient/ client wellbeing
  4. Apply a framework community support to a locality
  5. Describe the development and maintenance of groups and group processes
  6. Demonstrate practical facilitation skills in managing group processes
  7. Demonstrate an awareness and sensitivity of cultural differences in group contexts
  8. Evaluate critically group values, group attitudes, and group behaviours in the diverse and inclusive context
  9. Demonstrate strong foundation in group facilitation skills
  10. Describe the element of the generalist framework for programme development
  11. Use appropriate tools to assess needs of elderly clients
  12. Apply the generalist framework to plan a programme for elderly community
  13. Identify and address barriers to programme implementation
  14. Select and apply appropriate methods to evaluate programmes

Delivery and assessments are workplace-based, designed and developed by subject matter experts in the field to ensure transferability to the workplace.


Application Period: Closes 6 Dec 2021
Course Duration: 6 months
Schedule:  Jan 2022 to Jun 2022
Delivery Mode: Blended (Online/Classroom)
Venue: Ngee Ann Poly/Singhealth Community Hospitals/Online

Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice.

Lesson Plan

Module 1 Social Determinants of Health and Social Prescribing
  • Biopsychosocial Model and the Social
    Determinants of Health
  • Concepts in Social Prescribing
  • PERMA Model in Wellbeing
  • SBAR4 Framework of Assessment and Care Planning
  • Asset-Based Community Development (ABCD)
    Approach to Community Support
Module 2 Developing and Implementing Effective Programmes (for Elderly)
  • Generalist Intervention Model (GIM)
  • Needs Assessment
  • Creating a safe space for elderly clients
  • Project management
  • Programme & Activity Planning
  • Risk assessment
  • Programme Evaluation
Module 3 Group Dynamics & Facilitation Skills
  • Understanding individuals in groups
  • Group forming & development
  • Group dynamics & conflict management
  • Cross-cultural & diversity sensitivities
  • Group leadership & followership styles
  • Group facilitation skills, toolkits & frameworks
  • Group termination & evaluation
Module 4 Attachment/Practicum

Practicums will be held at SingHealth Community Hospitals (Outram Community Hospital or Sengkang Community Hospital). During the practicum, all learners will be assigned to staff and are expected to take part in multi-disciplinary discussions. Learners will also participate in classroom tutorials where they will get to learn the techniques of facilitation, patient social health assessment, recommended solutions to challenges and cross-share their learnings and applications with their mentors and other learners.

Trainer's Profile

Prof Lee Kheng Hock

Prof Lee Kheng Hock is a Senior Consultant at the Department of Family Medicine and Continuing Care at Singapore General Hospital (SGH) as well as a Director at the Office of Community Engagement and Education, SingHealth Community Hospitals (SCH). He is an advocate for social prescribing and has developed SCH's Social Prescribing Programme that won the Best International SocialPrescribing Scheme at the Social Prescribing Network Awards 2021.

Irnina Wong

Irnina specialises in the domains of social work and community development, and has over 9 years of experience in both sectors, both local and overseas.  In NP's School of Humanities and Social Sciences, she currently teaches and coaches students from the Diploma in Community Development, towards crafting out their future professional career aspirations and pathways in the social and community services settings.


A Certificate of Performance will be awarded to participants who meet the 75% attendance requirement and passed all assessments.

Entry Requirements

  1. The following GCE ‘O’ Level grades and with at least 3 years of relevant work experience:
    • – English Language (Grade 1-6)
    • – Mathematics (Grade 1-6)
    • – One othersubject(Grade 1-6)
  2. NITEC with GPA >=3.5 with at least 2 years of relevant work experience
  3. Higher NITEC with at least 1 year of relevant work experience
  4. NITEC in Technology or Services with GPA >= 3.5 and with at least 2 years of relevant working experience
  5. Higher NITEC in Technology or Services with at least 1 year of relevant working experience
  6. Relevant WSQ Diploma qualifications (depending on sector, Programme & level – bridging course may be required) with at least 3 years of relevant working experience and WPLN (Level >= 6) may be accepted as ‘O’ Level equivalent English Language & Mathematics requirements

Recognition of Prior Learning (RPL)
Applicants who do not meet the entry requirements may be considered for admission to the course based on evidence of at least 5 years of relevant working experience or supporting evidence of competency readiness. Suitable applicants who are shortlisted may have to go through an interview and/or entrance test. The Polytechnic reserves the right to shortlist and admit applicants.

Course Fees

Funding period for this course ends on 31 March 2022.

SkillsFuture Credit
All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website ( to choose from the courses available on the Training Exchange course directory.
Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice.
Course fee is payable upon acceptance. It is inclusive of 7% GST and subject to review.
Applicants / Eligibility Fees
Singaporeans & Permanent Residents$500.00
Full Cost Fees (with GST)$14445.00