Offered by School of InfoComm Technology

Short Course / 2 Days / TGS-2021005278

Note: The Oct and Dec 2022 runs for this course are now open, please click on the APPLY button to submit your application. To receive an alert about the future runs for this course, please click on the INDICATE INTEREST button. Thank you
Course Information
Learning Outcomes
Course Schedule
Lesson Plan
Trainer Profile
Entry Requirements
Course Fees

Course Information

To equip managers, team leads and entrepreneurs with team-based servant leadership skills and enable teams to self-organise, self-manage, and deliver value via effective Agile practices.

This SCRUM Master course is run in partnership with The Learning Initiative. For more information on The Learning Initiative and the course, click here.

Learning Outcomes

The course equips trainees with knowledge of agile management principles and techniques to deal with uncertainty and a fast changing business environment.

The Scrum Master supports and coaches the Scrum process and other processes that the team has agreed upon. The Scrum Master also helps the team coordinate with other teams on the Agile Release Train (ART) and communicates status to management as needed.

It prepares participants to successfully plan and execute the Program Increment (PI), the primary enabler of alignment throughout all levels of a SAFe organization. This includes learning the key components of Agile at scale development, how Scrum is facilitated throughout the enterprise, and how to execute Iteration Planning.


Run 1

Course Date: 17 – 18 Oct 2022
Application Period: 22 Jul – 9 Oct 2022
Duration: 2 days
Time: 9am to 6pm (with 1 hour lunch break)
Venue: Online

Run 2

Course Date: 19 – 20 Dec 2022
Application Period: 3 Oct – 10 Nov 2022
Duration: 2 days
Time: 9am to 6pm (with 1 hour lunch break)
Venue: Online

Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.

Future Course Runs: TBC
Application Period: TBC

If you are not able to attend the upcoming course, but wish to attend the next course date, please register your interest here (under Course Type, select Short Course).
We will contact you when it is open for application.

Lesson Plan

  • Introducing Scrum in SAFe
  • Characterizing the role of the Scrum Master
  • Experiencing Program Increment planning
  • Facilitating Iteration execution
  • Finishing the Program Increment
  • Coaching the Agile team

Trainer's Profile

Shahid Din

Shahid Din is an international award-winning Entrepreneurial Business Agility Leader with a passion to create, lead and advise disruptive companies that create meaningful impact. He always ensures clients’ needs are not only met but exceeded through his ability to create bespoke and fit for purpose solutions.

Shahid has led organizations by inspiring a discipline of excellence in service to internal and external customers whilst ensuring delivery of business goals and has worked with some of the biggest corporations across the globe and is recognized as a thought leader in the UAE who has contributed to excellence in Project Management and Agile ways of working in the UAE since 2006.

Clients and Employers include: JP Morgan, Bankers Trust, Royal Bank of Canada, KPMG, Westpac Institutional Banking, Credit Suisse, Macquarie Investment Group, Telstra, British Telecom, DU –EITC, Noor Bank, ADCB, DIFC.

Shahid’s primary expertise includes: Internationally Authorised Instructor, Agile Lead, Adult Learning Leader, Project Management Expert.

Stuart Bonner

Stuart is the current Director of Knowledge and spearheads the overall quality of delivery; ensuring extremely high customer experience and satisfaction.

A seasoned manager with 12+ years’ experience in the Governmental, Real Estate and Banking sectors. Stuart has experience of designing, leading and engineering a wide range of project types, utilising a variety of methodologies including Scrum, ITIL, COBIT, PRINCE2, SDI and PMI.

Stuart has experience as a fully certified SCRUM.ORG, APMG, EXIN and PEOPLECERT instructor for advanced training; successfully delivering higher than industry standard pass rates.

Technically astute and detail driven Stuart’s knowledge and experience of the project and service management lifecycles allows him to work with accuracy and precision in any delivery environment. Stuart has been instrumental working as a scrum coach helping our customers deliver a predictive delivery cadence via Scrum, conducting story mapping and user story splitting workshops and Identifying and removing impediments/blockers by spotting potential bottlenecks and previously served as an ITSM consultant delivering multiple process maturity and service desk assessments and gap analysis projects.

Suhayb Mahmood

Suhayb is an international Digital Transformation Expert who brings over 10 years of international experience working as a Development technologist and an agile coach.

He has worked with a number of C suite executives and teams responsible for digital initiatives in the region which also includes reprogramming the mindset using lean agile principles, assessments and documenting roadmaps for improvement.

Suhayb has mastered the Agile ways of working and this is demonstrated with his ability to enable organization to master business agility. As a highly sought after speaker and trainer Suhayb has trained 1000’s across a range of future Topics and was also the Facilitator that led the Business Agility drive for the Emirates NBD Agile leadership Team as well as Noor Banks Innovation and customer experience teams.

  • Emerging Digital Technology Projects
  • Cloud computing – Various AWS, Google Cloud and Microsoft Azure implementations that incorporated DevOps continuous integration and deployment.
  • Machine Learning / Image Processing – Project managed application for real time detection of objects in smart apps. This included background removal, facial tracking and portrait recognition.
  • Big data – Project managed large Hadoop number crunching application for processing millions of CV. Created auto compiling Power BI reports for real time sales numbers and marketing funnels.
  • Sensors IOT – Launched commercial IOT Bluetooth 4.0 device that leveraged RSSI signal strength to for radial protection that distributed information to a central server for processing.


In-class assessments.

A Certificate of Performance will be awarded to participants who achieve at least 75% attendance and pass all required assessment(s).

A Certificate of Participation will be awarded to participants who meet the 75% attendance requirement but did not pass all required assessment(s).

Completion of this course gives you access to the exam and all related study materials as part of your Learning Plan in the SAFe Community Platform.

Exam format: Multiple choice; Multiple select

Exam delivery: Web-based (single-browser), closed book, no outside assistance, timed

Exam access: Candidates can access the exam within the SAFe Community Platform upon completion of the SAFe® Scrum Master course

Exam duration: Once the exam begins, candidates have 90 minutes (1.5 hours) to complete the exam

Number of questions: 45

Passing score: 34 out of 45 (75%)

Language: English

Exam cost: First exam attempt is included as part of the course registration fee if the exam is taken within 30 days of course completion. Each retake attempt costs $50.

Retake policy: Second attempt on exam (first retake) can be done immediately after first attempt. Third attempt requires a 10-day wait. Fourth attempt requires a 30-day wait.

Entry Requirements

Recommended that applicants have some familiarity with Agile concepts and principles but this is not compulsory.

Course Fees

Funding period for this course is from 28 May 2021 to 30 Sep 2024.

Long Term Visit Pass Plus (LTVP+) Holders
Please furnish the following documents to the course administrator to qualify for SSG funding:
Self-sponsored learner (**LTVP+): Copy of your green visit pass card, with the word ‘PLUS’ on the back of the card.
Co-sponsored learner (##LTVP+): Copy of valid and current Letter of Consent (LOC) from MOM

Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.

(Course fee is payable upon acceptance. It is inclusive of 7% GST and subject to review.)

Applicants / Eligibility Fees
Full Course Fee$2140.00
Singaporeans aged below 40, Permanent Residents & **LTVP+ qualified for SkillsFuture Funding$642.00
Singaporeans aged 40 & above qualified for SkillsFuture Mid-Career Enhanced Subsidy$242.00
Singaporeans, Permanent Residents & ##LTVP+ qualified for Enhanced Training Support for SMEs$242.00
Others (and Repeat Students)$2140.00