Salesforce – Admin Essentials for New Admin in Lightning Experience (ADX201)

Offered by School of InfoComm Technology

Short Course / 9 sessions / TGS-2020509178

Course Information
Learning Outcomes
Course Schedule
Lesson Plan
Trainer Profile
Certification
Entry Requirements
Course Fees

Course Information

Learning Outcomes

  • Customise the application, including page layouts, fields, tabs, ad business processes in Lightning Experience
  • Learn how security settings created in Salesforce Classic are applied in Lightning
  • Maintain and import clean data in Lightning
  • Use Lightning features to create high-value reports and dashboards
  • Understand how workflow automation complies with Lightning

Course 
Schedule

Course Date: TBC
Application Period: TBC
Duration: 9 sessions
Time: TBC
Delivery Mode: Classroom
Venue: TBC

This course may be conducted online subject to Covid-19 guidelines.

Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice

Lesson Plan

  • Getting Around the App (2 hrs)
  • Getting Your Organization Ready for Users (4 hrs)
  • Setting Up and Managing Users (2 hrs)
  • Security and Data Access (4 hrs)
  • Object Customizations (8 hrs)
  • Managing Data (6 hrs)
  • Reports and Dashboards (6 hrs)
  • Automation (2 hrs)
  • Managing the Support Process (6 hrs)

Trainer's Profile

Mike Wee

Senior Lecturer – School of ICT, Ngee Ann Polytechnic

A well-rounded and dynamic IT professional, Mike has more than 20 years of working experience in using, deploying, supporting and teaching Enterprise Systems. The companies he has worked for includes BMW, Daimler and HP.

Mike is familiar with enterprise systems. He is certified in both ERP (SAP) and CRM (Salesforce) enterprise systems.

He is also a certified SCRUM Master and is ACTA certified.

He is a full-time educator and teaches both full time students (young adults) and part time students (adult learners) the intricacies of enterprise systems, from ERP to CRM to Analytics and Machine Learning.

Mike holds a Master Degree in Business Administration (MBA) from Nanyang Business School, Nanyang Technological University (NTU) and a Master of Education (MEd) from University of Adelaide. He also holds a Bachelor Degree (Honors) in Mechanical Engineering from Nanyang Technological University.

In his spare time, Mike builds and flies quadcopters and “enjoys” crashing them.

Certification

In-class assessments.


A Certificate of Performance will be awarded to participants who achieve at least 75% attendance and pass all required assessment(s).


A Certificate of Participation will be awarded to participants who meet the 75% attendance requirement but did not pass all required assessment(s)

Entry Requirements

NIL

Course Fees

Funding period for this course is from 23 Jan 2020 to 30 Sep 2024.

SkillsFuture Credit
All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website to choose from the courses available on the Training Exchange course directory.

Union Training Assistance Programme (UTAP)
NTUC members enjoy 50% unfunded course fee support for up to $250 each year (or up to $500 for NTUC members aged 40 years old and above) when you sign up for courses supported under UTAP (Union Training Assistance Programme). Please visit e2i’s website to find out more.

Enhanced training support for SMEs
For enhanced training support for SMEs, enter SME in the promo code during course application.

Long Term Visit Pass Plus (LTVP+) Holders
Please furnish the following documents to the course administrator to qualify for SSG funding:
Self-sponsored learner (**LTVP+): Copy of your green visit pass card, with the word ‘PLUS’ on the back of the card.
Co-sponsored learner (##LTVP+): Copy of valid and current Letter of Consent (LOC) from MOM

Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.

(Course fee is payable upon acceptance. It is inclusive of 7% GST and subject to review.)

Applicants / Eligibility Fees
Full Course Fee$4173.00
Singaporeans aged below 40, Permanent Residents & **LTVP+ qualified for SkillsFuture Funding$1251.90
Singaporeans aged 40 & above qualified for SkillsFuture Mid-Career Enhanced Subsidy$471.90
Singaporeans, Permanent Residents & ##LTVP+ qualified for Enhanced Training Support for SMEs$471.90
Others (and Repeat Students)$4173.00