The Masters Collective (How to Build a Platform that Serves Millions)

Offered by School of Business & Accountancy

Online Course / 8 hours of self-paced learning / TGS-2019507765

Course Information
Learning Outcomes
Course Schedule
Lesson Plan
Course Fees

Course Information

Since its founding in 2012, Carousell’s online classifieds platform has ventured into seven markets in Asia and Australia.

This course sees Marcus Tan, co-founder of Carousell, sharing his insights, experiences and advice on how to build a platform that serves millions of users.

About Marcus Tan

Marcus is co-founder and president at Carousell. Since the launch of Carousell in August 2012 together with co-founders Quek Siu Rui and Lucas Ngoo, he has been deeply involved in product design, brand, and community, and build the app’s first interface as a self-taught designer. His role has since expanded to encompass many operational aspects of the organisation. Today, he focuses on developing Carousell’s Culture and People, helping to direct the growth and development of employees, and the company culture.

Prior to Carousell, Marcus spent a year at Oracle as a consultant. He’s also spent some time as a product manager at Wikinvest, and has held various marketing roles at DDB, Yahoo, and Coca Cola. Marcus read Business Administration and Entrepreneurship at the National University of Singapore and Stanford University (Under the NUS Overseas College Program in Silicon Valley, California). In his free time, he loves photography and plays football.

With over 200 million listings, Carousell is one of the world’s largest and fastest growing marketplaces in Southeast Asia, Taiwan and Hong Kong, and is backed by Rakuten Ventures, Sequoia India, 500 Startups, Golden Gate Ventures, DBS, EDBI and Naspers.

Learning Outcomes

This course series is open to anyone who has an interest in e-commerce. If you are interested to know the knick-knacks of what it takes to start a business in this area, this course is for you.
From the personal sharing and behind the scenes footage, you can expect to pick up lots of handy advice in branding, marketing, production and the running of business operations. You will be able to apply the information to your own business or projects.


Course Date: TBC
Application Period: TBC
Duration: 8 hours of self-paced learning
Time: 9am to 6pm
Delivery Mode: Asynchronous
Venue: TBC

This is an online course. The learning is self-paced, and learners have up to 6 months to complete the course.

Upon completion of the assessment, you will be awarded a Certificate of Performance.

Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice.

Lesson Plan

Lesson 01

Structure of a Tech Business – 15 mins

  • The Journey of Carousell
  • What makes Carousell different from other types of Classifieds / e-commerce businesses?
  • Three most important ‘controls’ or ‘metrics’ for such businesses


Lesson 02

Attracting Customers – 15 mins

  • Identifying Opportunities in the Market (Problem – Solution , product/ market fit)
  • Principles of Good Product Design
  • Building a Community (digital vs face-to-face marketing efforts)


Lesson 03

Attracting Investors – 15 mins

  • Objectives of fund raising & when to look for investors
  • Profile of investors you hope to attract
  • How to pitch to investors


Lesson 04

Talent Development – 15 mins

  • Organizing talent as the startup expands
  • Attributes of those who thrive in start-up/tech environment
  • Developing a culture which can attract and retain talent


Lesson 05

Scaling the Business – 15 mins

  • Overseas Expansion
  • Expanding Product Categories/Functions
  • Building an Eco-system


Lesson 06

Concluding Remarks – 15 mins

  • How does Carousell keep ahead of the competition?
  • Philosophy and values that underpins Carousell
  • Parting advice for entrepreneurs and youths



Upon completion of the assessment, you will be awarded a Certificate of Performance.

Course Fees

SkillsFuture Credit
All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website ( to choose from the courses available on the Training Exchange course directory.

Enhanced Training Support
For enhanced training support, enter SME in the promo code during course application.

Long Term Visit Pass Plus (LTVP+) Holders
Please furnish the following documents to the course administrator to qualify for SSG funding:
Self-sponsored learner (**LTVP+): Copy of your green visit pass card, with the word ‘PLUS’ on the back of the card.
Co-sponsored learner (##LTVP+): Copy of valid and current Letter of Consent (LOC) from MOM

Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.

(Course fee is payable upon acceptance. It is inclusive of 7% GST and subject to review.)

Applicants / Eligibility Fees
Full course fees after GST$96.30
Singaporeans aged below 40, Permanent Residents & **LTVP+ qualified for SkillsFuture Funding$28.89
Singaporeans aged 40 & above qualified for SkillsFuture Mid-Career Enhanced Subsidy$10.89
Singaporeans, Permanent Residents & ##LTVP+ qualified for Enhanced Training Support for SMEs$10.89
Others (and Repeat Students)$96.30