Introduction to Design Thinking (Train-the-Trainer)

Offered by School of Interdisciplinary Studies

Short Course / 2 days / TGS-2020503877

Note: The Jul 2023 run for this course are now open, please click on the APPLY buttons to submit your application. To receive an alert about the future runs for this course, please click on the INDICATE INTEREST button. Thank you.
Course Information
Learning Outcomes
Course Schedule
Lesson Plan
Entry Requirements
Course Fees

Course Information

Design Thinking has been adopted by some of the world’s leading brands to creatively problem-solve from a human-centred focus in order to create better products and services that are economically viable. This benefits your business by reducing risk and generating revolutionary strategies to meet any challenge.

Learning Outcomes

This two-part hands-on workshop immerses you in the Design Thinking Process. Learn how to identify gaps and problems in work processes and be equipped with effective facilitation techniques to take on team projects for finding solutions. You will gain a sound understanding of the role empathy plays in learning about user needs, and gather insights and evaluate user experience. You will also acquire ideation techniques to come up with creative solutions, seek validation of problems, and develop practical steps to improve from actionable feedback.


Run 1

Course Date: 19 – 20 Jul 2023
Application Period: 2 May – 18 Jun 2023
Duration: 2 days
Time: 9am to 5pm
Delivery Mode: Classroom
Venue: Ngee Ann Polytechnic

This course may be conducted online subject to Covid-19 guidelines.

Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice.

Lesson Plan

The first part of the workshop immerses participants in the design thinking process, so as to identify gaps and problems in work processes. The workshop aims is to foster an intrapreneurial mindset by helping participants understand the roles of empathy, user experience, ideation techniques and validation of problems.
The second part of the workshop is hands-on, providing participants with effective facilitation techniques. Trainers will guide participants on how to plan, prepare and deliver design thinking training sessions that are focused and engaging. By carrying out meaningful facilitation tasks, participants will receive actionable feedback and develop practical steps to improve.


A Certificate of Performance will be awarded to participants who achieve at least 75% attendance and pass all required assessment(s).

A Certificate of Participation will be awarded to participants who meet the 75% attendance requirement but did not pass all required assessment(s).

Entry Requirements

Applicants should have working proficiency in the English language.

Course Fees

Funding period for this course is from 2 Jun 2020 to 30 Sep 2024.

SkillsFuture Credit
All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website to choose from the courses available on the Training Exchange course directory.

Union Training Assistance Programme (UTAP)
NTUC members enjoy 50% unfunded course fee support for up to $250 each year (or up to $500 for NTUC members aged 40 years old and above) when you sign up for courses supported under UTAP (Union Training Assistance Programme). Please visit e2i’s website to find out more.

Enhanced training support for SMEs
For enhanced training support for SMEs, enter SME in the promo code during course application.

Long Term Visit Pass Plus (LTVP+) holders, please furnish the following documents to the course administrator to qualify for SSG funding:
Self-sponsored learner (**LTVP+): Copy of your green visit pass card, with the word ‘PLUS’ on the back of the card.
Co-sponsored learner (##LTVP+): Copy of valid and current Letter of Consent (LOC) from MOM

GST Increment in 2024
Please note that the GST rate will be revised to 9% with effect from 1 Jan 2024, as such any payable course fees will be subjected to the new GST rate adjustments in 2024.


  • The fees below are determined based on prevailing funding policies and subject to review and revision.
  • Please refer to our FAQs for more information.

Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.

Applicants / Eligibility Fees
Full course fee$550.45
Singaporeans aged below 40 qualified for SkillsFuture Funding $165.14
Singaporeans aged 40 & above qualified for SkillsFuture Mid-Career Enhanced Subsidy $64.14
Singaporeans qualified for Enhanced Training Support for SMEs $64.14
Singapore Permanent Residents & **LTVP+ qualified for SkillsFuture Funding $165.14
Singapore Permanent Residents & ##LTVP+ qualified for Enhanced Training Support for SMEs $64.14
Others (and Repeat Students)$550.45