Mentoring for the Workplace (Synchronous e-learning)

Offered by Ngee Ann Poly (National Centre of Excellence for Workplace Learning)

Short Course / 2 days / TGS-2022014439

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Course Information
Learning Outcomes
Course Schedule
Lesson Plan
Entry Requirements
Course Fees

Course Information

This training programme will help learners understand concepts and techniques for mentoring effectively at the workplace. Learners will understand the different roles and responsibilities of a mentor and a mentee, enabling the mentor to guide the mentee in developing skills, strategies and capabilities for future growth and development in the organisation. The programme will also highlight key policies and practices required to implement effective mentoring at work. 

Learning Outcomes

  • Understand the benefits and challenges of workplace mentoring
  • Identify mentoring as workplace learning intervention
  • Use appropriate types and models of mentoring
  • Identify roles and responsibilities of mentors and mentees
  • Demonstrate the ability to use mentoring tools
  • Conduct the different phases of the mentoring process – Preparation, Negotiation, Enabling and Closing
  • Engage the mentee during the various phases using effective communications techniques
  • Align the mentoring journey and formulate a mentoring agreement
  • Establish the closure of the mentoring journey through the development of an action plan


Course Date: TBC
Application Period: TBC
Duration: 2 days / 16 hours
Time: 9am to 5pm
Delivery mode: Synchronous e-learning
Venue: TBC

Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice

Lesson Plan

• Mentoring concepts and models
• Mentors and mentees: Roles and responsibilities
• Workplace mentoring: Implementation via toolkit (effective questioning, active listening, positive communications, goal setting)
• Assessment: Class participation and Mentoring Plan presentation


A Certificate of Performance will be awarded to participants who achieve at least 75% attendance and pass the required assessment.

Entry Requirements

No prior knowledge is required.

Course Fees

Funding period for this course is from to 1 Jan 2020 to 29 Jan 2024

SkillsFuture Credit
All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website to choose from the courses available on the Training Exchange course directory.

Enhanced training support for SMEs
For enhanced training support for SMEs, enter SME in the promo code during course application.

Long Term Visit Pass Plus (LTVP+) holders, please furnish the following documents to the course administrator to qualify for SSG funding:
Self-sponsored learner (**LTVP+): Copy of your green visit pass card, with the word ‘PLUS’ on the back of the card.
Co-sponsored learner (##LTVP+): Copy of valid and current Letter of Consent (LOC) from MOM

GST Increment in 2024
Please note that the GST rate will be revised to 9% with effect from 1 Jan 2024, as such any payable course fees will be subjected to the new GST rate adjustments in 2024.


  • The fees below are determined based on prevailing funding policies and subject to review and revision.
  • Please refer to our FAQs for more information.

Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.

Applicants / Eligibility Fees
Full course fee$970.10
Singaporeans aged below 40 qualified for SkillsFuture Funding$291.03
Singaporeans aged 40 & above qualified for SkillsFuture Mid-Career Enhanced Subsidy$113.03
Singaporeans qualified for Enhanced Training Support for SMEs$113.03
Singapore Permanent Residents & **LTVP+ qualified for SkillsFuture Funding $291.03
Singapore Permanent Residents & ##LTVP+ qualified for Enhanced Training Support for SMEs $113.03
Others (and Repeat Students) $970.10