Writing High Quality Standard Operating Procedures (SOPs)

Offered by School of Life Sciences & Chemical Technology

Short Course / 1 day / TGS-2023025556

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Course Information
Learning Outcomes
Course Schedule
Lesson Plan
Course Fees

Course Information

A common root cause of failures in the performance of Quality Management Systems is poorly structured and worded Standard Operating Procedures (SOPs).

SOPs which are difficult to interpret and follow will lead to confusion and non-conformance. Corrective and preventative actions which require the re-writing of SOPs can be a lengthy time and resource consuming process. Getting it right the first time is vital.

The course content has been tailored for those who are responsible for writing or revising SOPs for the Quality Management Systems of pharmaceutical, biopharmaceutical and medical device manufacturing and other sectors related to biomedical science manufacturing.

The course will be useful for responsible persons involved in quality control, production, auditing and inspection, validation, quality assurance, process development, routine maintenance, commissioning and procurement.

Learning Outcomes

In this practice-based course, participants will learn the key elements of developing, structuring and writing SOPs which are easy to follow, interpret and maintain.

  • How SOPs fit into the GMP framework
  • Basic structure and key elements of an SOP
  • How the process of writing an SOP affects its quality
  • How empathy for users affects quality of SOP
  • Content organisation
  • Clear and concise writing
  • Writing informative titles and action-oriented headings


Course Date: 18 Jul 2024
Application Period: 19 May 2024 – 23 Jun 2024
Duration: 1 day
Time: 9am to 6pm
Delivery Mode: Classroom
Venue: Ngee Ann Polytechnic


Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice.

Lesson Plan

Topic 1: SOPs and Good Manufacturing Practice (GMP) compliance
• How SOPs fit into the overall GMP framework?
• What are the key Food Drug Administration (FDA) and European Union (EU)
requirements related to SOPs?
• What are the qualities of a high-quality SOP?

Topic 2: Structure and process of writing SOPs
• SOPs: Three-part structure and key parts
• How the process of writing SOPs affects its quality?

Topic 3: Best writing practices (Part 1)
• How your empathy for the users affects the quality of SOP?
• How much detail?
• Content organisation: simple/hierarchical steps, graphical format and flow chart
• Clear, concise and precise writing
• Writing short sentences
• Using imperative sentences
• Being specific
• Using parallel phrasing
• Writing positive phrases
• Using acronyms and abbreviations with care

Topic 4: Best writing practices (Part 2)
• Writing informative title and action-oriented headings
• Ensuring consistency
• Reader-friendly formatting
• Using checklist to ensure quality


A Certificate of Completion will be awarded to participants who achieve at least 75% attendance and pass all required assessment(s).

Course Fees

Funding period for this course is from 1 Jul 2023 to 30 Sep 2024.

SkillsFuture Credit
All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website to choose from the courses available on the Training Exchange course directory.

Union Training Assistance Programme (UTAP)
NTUC members enjoy 50% unfunded course fee support for up to $250 each year (or up to $500 for NTUC members aged 40 years old and above) when you sign up for courses supported under UTAP (Union Training Assistance Programme). Please visit e2i’s website to find out more.

Enhanced training support for SMEs
For enhanced training support for SMEs, enter SME in the promo code during course application.

Long Term Visit Pass Plus (LTVP+) holders, please furnish the following documents to the course administrator to qualify for SSG funding:
Self-sponsored learner (**LTVP+): Copy of your green visit pass card, with the word ‘PLUS’ on the back of the card.
Co-sponsored learner (##LTVP+): Copy of valid and current Letter of Consent (LOC) from MOM

GST Increment in 2024
Please note that the GST rate will be revised to 9% with effect from 1 Jan 2024. As such any payable course fees will be subjected to the new GST rate adjustments in 2024. Please refer to our STEP portal for the updated fees. (Click on STEP)


  • The fees below are determined based on prevailing funding policies and subject to review and revision.
  • Please refer to our FAQs for more information.

Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.

Applicants / Eligibility Fees
Full Course fee$436.00
SkillsFuture Baseline Funding for Singapore Citizen Aged Below 40$130.80
SkillsFuture Baseline Funding for SPR/LTVP+$130.80
SkillsFuture Mid-Career Enhanced Subsidy for Singapore Citizen aged 40 and above$50.80
Enhanced Training Support for SMEs for Singapore Citizen$50.80
Enhanced Training Support for SMEs - SPR & LTVP+$50.80