[NP-ECWS-FS] Effective Communication with students (Classroom & Asynchronous e-learning)

Offered by School of Humanities and Interdisciplinary Studies

Certifiable Courses

About Course
Course Schedule
Course Structure
Financial Matters

About Course

Course Objectives

At the end of the training, the course would equip participants with the following learning outcomes:
•   Demonstrate understanding of the needs of students based on their cognitive and psychosocial development
•   Demonstrate the competency of needs assessment of students during interactions with students
•   Demonstrate the competency of application of the communication strategies with students according to the needs of students

Course Description

Day 1 (8 Hours) –   Synchronous Online
–   Understanding the cognitive developmental stages of children aged 7-14
–   Communication techniques with students (Part 1)

Day 2 (8 Hours) –   Face to Face
–   Communication techniques with students (Part 2)
–   Practical Assessment

Target Audience

Student Care coachers. Professionals who are working with students aged 7-14 years old.

Course 
Schedule

  1. Registration Period 04 Jul 2025 - 12 Aug 2025
  2. Course Date 02 Sep 2025 - 25 Sep 2025
  3. Venue NGEE ANN POLYTECHNIC
  4. Mode of Training Classroom
  5. Schedule Info Duration : 16 hours (2 Sept to 11 Sept 25)
    Delivery mode : Classroom & Asynchronous e-Learning
    Course end date of 25 Sept 25 is for administrative purpose only.
    Detailed timetable will only be released upon enrolment and nearer to course commencement date.
    Schedule may be subjected to adjustment without prior notice.


Duration: 16 hours (2 days or 4 x half days)
Time: 9am to 6pm or 8.30am to 12.30pm
Delivery Mode: (Blended) Classroom & Asynchronous e-Learning (Lessons will comprise lectures and practical with a mixture of online learning and face-to-face on-campus mode)
Venue: Ngee Ann Polytechnic & Online

Schedule may be subject to changes. The detailed timetable will only be released upon enrolment and closer to the course commencement date.

For self-sponsored applicant, you may proceed to apply after signing in with Singpass / Student ID.
For company-sponsored applicant, please approach your company HR to put in the application via the company portal using Corppass at STEP.


Course Structure

TPG course reference No.

TGS-2022015000

Effective Communication with students (Classroom & Asynchronous e-learning)
Effective Communication with students (Classroom & Asynchronous e-learning) (NP-ECWS-FS)
This 16-hour short course adopting a blended learning model over 2 days delves into the area of effective communication with students. Learners will learn about the needs of the students aged 7-14 years old evolving from their cognitive and psychosocial development, and ways to identify these needs during interactions with students. Communication strategies in responding to the needs and behaviour of the students will be covered.

Financial matters

Course fees payable (incl. GST & excl. supplementary fee)

Description Effective Communication with students (Classroom & Asynchronous e-learning) Total course fee
Full Course fee $501.40 $501.40
Enhanced Training Support for SMEs for Singapore Citizen $58.42 $58.42
Enhanced Training Support for SMEs - SPR & LTVP+ $58.42 $58.42
SkillsFuture Mid-Career Enhanced Subsidy for Singapore Citizen aged 40 and above $58.42 $58.42
SkillsFuture Baseline Funding for Singapore Citizen Aged Below 40 $150.42 $150.42
SkillsFuture Baseline Funding for SPR/LTVP+ $150.42 $150.42

GST rate

The course fees payable above are inclusive of 9% GST rate.

Payment option

The payment needs to be made upon the application is submitted.

Allowed payment by

The course fee allows to be paid by:
Post-Secondary Education Account (Adhoc withdrawal form);
SkillsFuture Credits (SFC);
Credit card (e-payment);
Debit card (e-payment);
PayNow (e-payment).

Refund and withdrawal policy

  • Please note that a 100% refund will be available if the withdrawal request is submitted more than or equal to 14 days before the course start date.
  • Please note that a 50% refund will be available if the withdrawal request is submitted less than 14 days before the course start date.
  • Please note that no refund will be available if the withdrawal request is submitted on or after the course start date.