Course Schedule
- Registration Period 01 Jun 2025 - 31 Aug 2025
- Course Date 20 Oct 2025 - 30 Sep 2026
- Venue NGEE ANN POLYTECHNIC
- Mode of Training Classroom
- Schedule Info Ngee Ann Polytechnic reserves the right to reschedule/cancel programme, modify the fees and amend information without prior notice.
Time: 8:30am - 11:30am
Delivery mode: Face-to-face & Home-based Learning (Async & Sync)
About Course
Course Objectives
The Part-Time Diploma (Conversion) in Care and Programme (Student Services & Coaching) (DCCP) aim to prepare the students to demonstrate:• Understanding of a child’s development and its implications on student services and practices;
• Skills and knowledge in managing students’ challenging behaviors
• Skills and knowledge in guiding students using effective communication, facilitation and behavioral management strategies;
• Skills and knowledge in managing various processes of programme management such as conducting needs assessment, curriculum planning and development, implementation and evaluation;
• Skills and knowledge in managing stakeholders of student services centres;
• Skills and knowledge in leading and mentoring student services staff
Course Description
The Diploma (Conversion) in Care and Programme (Student Services & Coaching) is a 1 year part-time CET course, consist of the following modules:1. Understanding Student Services (45hrs)
2. Managing Challenging Behaviour (45hrs)
3. Managing Classroom and Group Behaviour (45hrs)
4. Developing and Implementing Effective Programmes (45hrs)
5. Managing Stakeholders: Engaging Parents & Community (45hrs)
6. Enhancing Centre and Human Resource management (45hrs)
Trainer's Profile
Glen Ng Wei Cher
Dr Glen Ng has a Doctor of Philosophy (PhD) from the University of Canberra, a Master in Counselling from Monash University, a Diploma in Clinical Supervision (Counselling) from Counselling and Care Centre and a Diploma in Clinical Hypnosis from London College of Clinical Hypnosis and Tan Tock Seng Hospital as well as a WSQ Advanced Certificate in Learning and Performance (ACLP).
Dr Glen has over 25 years of experiences in youth counselling, mentoring and working with youths with special needs.
While working as a Senior Probation Officer and subsequently a Volunteer Probation Officer with the Ministry of Social & Family Development (MSF), Dr Glen has managed more than 100 cases of youth offenders from minor (underage smoking) to major offences (rioting). He was also the Senior Counsellor at Rotary Family Service Centre where he had supervised counsellors, caseworkers and worked with clients to develop programmes for the young and the elderly.
Dr Glen also held several executive positions, first as the Vice-President (Executive Committee) for the Singapore Association for the Deaf, and subsequently founding member and General Manager for Dialogue in the Dark Singapore, where he had facilitated leadership workshops for more than 60 corporate clients, including participants from HSBC Bank, PSA Singapore and INSEAD Business School. He is presently also an EXCO member with the Youth Work Association Singapore (YWAS).
As an educator, Dr Glen helmed the retired “Diploma in Psychology Studies” at the School of Humanities & Social Sciences, Ngee Ann Polytechnic, where he led a team of counsellors, psychologists, and researchers and also taught in key modules, which include “Introduction to Social Services”, “Fundamentals of Counselling”, “Introduction to Social Entrepreneurship”, and “Community Psychology”. As the Course Chair of the diploma, Dr Glen has mentored more than 200 students aged 17-19 years old, where he advised them on a range of common youth issues.
Jonathan Lee Sze Kian
Jonathan Lee Sze Kian holds a Master in Social Work. He is a registered Social Worker and a Clinical Supervisor. He also holds an “Advanced Certificate in Training and Assessment” (ACTA).Jonathan is passionate about Social Service, Youths, Student Services, Social Work, Community Development and Correctional Services.
In his line of work, Jonathan has done correctional work (in prison). He has also experience working with families, students and youths, handling casework and group work.
Jonathan currently teaches adult learners in the “Diploma (Conversion) in Care and Programme (Student Services and Coaching)” and “Diploma in Care and Programme (Student Services and Coaching)” courses.
Farah Adilla Binte Abdullah
Farah Abdullah is a seasoned educator with over 15 years of enriching experience in the realm of education. As an MOE-trained English language and Social Studies teacher, Farah has honed her expertise in crafting effective teaching methodologies tailored to the diverse learning needs and abilities of her students.Currently serving as the Senior Manager for Critical Core Skills at Ngee Ann Polytechnic, Farah brings a wealth of knowledge and specialisation in literacy and communication to her role. She is also actively involved as an adult trainer for the Diploma in Care and Programme (Student Services & Coaching), where she leads modules focused on classroom management, imparting invaluable skills to future educators.
Before her tenure at Ngee Ann Polytechnic, Farah made significant contributions to the educational landscape during her time at the National Library Board (NLB). She played a pivotal role in conceptualising engaging children's programmes across public libraries, schools, and community organisations. Additionally, Farah spearheaded the development and implementation of editorial standards for NLB's various publications, including newsletters, resource guides, activity kits, reading recommendations, and book reviews.
Farah's academic credentials further underscore her dedication to lifelong learning and professional growth. She holds a Master of Science in Information Studies from NTU, a Postgraduate Diploma in Education from NIE, and a Bachelor of Arts from NUS, reflecting her commitment to excellence in both pedagogy and information management.
With her extensive background in education, strategic leadership, and commitment to enhancing learning experiences, Farah Abdullah continues to inspire and empower learners within and beyond the academic sphere, leaving a lasting impact on education and literacy initiatives.
Terms & conditions
Terms & conditions details
Disclaimer
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Course Structure
TPG course reference No.
TGS-2023019525,TGS-2023019527,TGS-2023019526
Diploma (Conversion) in Care and Programme (Student Services & Coaching)
Entry Requirements
Condition 1
Highest qualification
Local Polytechnic DiplomaHighest qualification
University Degree in any discipline where the medium of instruction is EnglishCondition 2
Working experience
At least 1-year relevant working experience.Applicants who do not meet the entry requirements may be considered for admission to the course based on evidence of at least 2 years of relevant working experience or supporting evidence of competency readiness.
Suitable applicants who are shortlisted may have to go through an interview and/or entrance test.
The Polytechnic reserves the right to shortlist and admit applicants.
Financial matters
Course fees payable (incl. GST & excl. supplementary fee)
| Description | Post-Diploma Certificate in Student Management | Post-Diploma Certificate in Programme & Centre Management | Total course fee |
|---|---|---|---|
| Full Course fee | $5,150.25 | $5,150.25 | $10,300.50 |
| PR Sponsored by SME | $536.29 | $536.29 | $1,072.58 |
| Singapore Citizen Sponsored by SME | $536.29 | $536.29 | $1,072.58 |
| Singapore Citizen Aged 40 & Above | $536.29 | $536.29 | $1,072.58 |
| Singapore Citizen Aged Below 40 | $772.54 | $772.54 | $1,545.08 |
| Singapore PR | $2,060.10 | $2,060.10 | $4,120.20 |
| Long-Term Visit Pass Plus | $5,150.25 | $5,150.25 | $10,300.50 |
GST rate
Payment option
Allowed payment by
Post-Secondary Education Account (Adhoc withdrawal form);
SkillsFuture Credits (SFC);
Credit card (e-payment);
Debit card (e-payment);
PayNow (e-payment).
Important note: All course fees are determined based on prevailing funding policies and subject to review and revision annually.
Nett Supplementary Fees Payable
- GPA Insurance Fee S$2.11,subject to GST,fees payable S$2.30 Allow payment by Post-Secondary Education Account (Adhoc withdrawal form); Allow payment by Post-Secondary Education Account (Standing order form)
- Other Fees S$7.43,subject to GST,fees payable S$8.10 Allow payment by Post-Secondary Education Account (Adhoc withdrawal form); Allow payment by Post-Secondary Education Account (Standing order form)
Refund and withdrawal policy
- Please note that a 100% refund will be available if the withdrawal request is submitted more than or equal to 14 days before the course start date.
- Please note that a 50% refund will be available if the withdrawal request is submitted less than 14 days before the course start date.
- Please note that no refund will be available if the withdrawal request is submitted on or after the course start date.
Remarks
Company Sponsorship
If your employer is sponsoring your course fee, please refer to this guide to link your company's Corppass to the STEP Corppass e-Service first. Your company will need to generate sponsorship link for you to register for the course.
For more details, please refer to the step-by-step guide to enrol, track and manage employee's learning activities and other services.