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[NP-SVC2-C2] Post Diploma Certificate in Professional Practices - Part of Specialist Diploma in Veterinary Clinical Practice (SDVC2)

Offered by School of Life Sciences & Chemical Technology

Specialist Diploma

Course Schedule
About Course
Course Structure
Entry Requirements
Financial Matters
Apply Register Interest
Area of interest
Veterinary Science, Science

Course Schedule

  1. Registration Period 01 Dec 2025 - 28 Feb 2026
  2. Course Date 20 Apr 2026 - 30 Sep 2026
  3. Venue NGEE ANN POLYTECHNIC
  4. Schedule Info Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice.
Class Day(s): Mon, Tue, Wed
Time: 6:30pm to 9:30pm
Delivery mode: Classroom, Synchronous eLearning, Asynchronous eLearning

About Course

Course Objectives

- Demonstrate the necessary problem solving, teamwork and creative thinking skills
- Communicate scientific ideas effectively
- Demonstrate an understanding of safe practices to be applied in laboratories, veterinary clinics and other environments
- Demonstrate an understanding and be able to apply principles, practices and ethics required in animal care
- Have the required proficiency in IT required for preparation of documents, presentation of results and operation of equipment
- Have the required proficiency in the quantitative and qualitative analysis of data and research skills
- Demonstrate understanding and the skills in identifying, handling, assessing and using hazardous agents and products likely to be contaminated by such compounds and microorganisms
- Demonstrate an understanding of the legal frameworks and regulations affecting the animal care industry.

Course Description

The Post Diploma Certificate in Professional Practices - Part of Specialist Diploma in Veterinary Clinical Practice (SDVC2) is a part-time CET course, consist of the following modules:
1) Veterinary Practice Management (30hrs)
2) Veterinary Products & Client Service (30hrs)
3) Shelter Management (30hrs)
4) Clinical Applications (60hrs)

Course Structure

TPG course reference No.

TGS-2025055564

Post-Diploma Certificate in Professional Practices
Clinical Applications (NP-013634)
WSP participants will undergo on-the-job training (OJT) at the workplace. The training consists of structured OJT and mentorship in the company which allow participants to apply the knowledge gained from the SDVCP course in the context of the workplace environment. Clinical skills (e.g. Intravenous catheterization, blood drawing, radiographic positioning techniques, anaesthetic monitoring, animal handling skills and basic laboratory analysis) or administrative skills (e.g. receptionist duties, accounting, management etc.) as specified by the company will be accessed by employers.
*Students who are enrolled into the SkillsFuture Work-Study Programme (WSP) will participate in OJT. Students who are not enrolled into the WSP program will undertake a Project Case Study in lieu of OJT.
Shelter Management (NP-013633)
This module will provide participants with basic management principles of an animal shelter. It will incorporate shelter design principles such as design and space planning, environmental and ventilation considerations, and material construction. Animal health considerations such as proper sanitation protocols, housing and nutrition, quality of life, shelter disease prevention and management, animal intake considerations, and behaviour management of common shelter animals in Singapore will also be incorporated. Participants will also learn about basic shelter programs related to emergency rescues, humane euthanasia, adoption, fund raising and neutering.
Veterinary Practice Management (NP-013631)
This module will provide participants with an understanding of statutory regulations covering licensing, import and export regulations of pets, animal feed & animal products, operations and regulations of pet related industries such as pet shops, and shelters. The module will also introduce legislation and regulations pertaining to pet ownership (e.g. leashing and muzzling laws, pet-friendly venues, animal abuse), claiming of impounded animals, keeping and trade of illegal pets (i.e. CITES regulations). Fundamentals of chemical and biosafety and workplace safety practices, infectious diseases management, inventory and pharmacy management, record keeping, veterinary biologics, and dispensing practices will be offered.
Veterinary Products & Client Service (NP-SVPCS)
This module will provide participants with basic concepts and knowledge of customer service principles and skills, and marketing veterinary products and services. Customer service will give participants insights to the importance of service anticipation, public relations as well as service recovery strategies (e.g. complaint resolution) and grief counselling. A role-play activity on client communication will be conducted. Participants will also learn to propose a marketing system, from planning to pricing and promotion, and appreciate the impact of marketing variables in the formulation of marketing decisions. It will include the understanding of buying decision processes and factors influencing buyer’s decisions in veterinary products. This encompasses knowledge on consumer perceptions and attitudes, consumer demographics and lifestyles, and cultural and group influences. Participants will learn to provide sound product advice for over the counter sales to match consumer demand (e.g. price consideration, intention purpose). Advice will take into account, considerations in species-specific side effects, efficacy and conformation of scheduled or non-scheduled drug sale to regulations.

Entry Requirements

Condition 1

Highest qualification

Polytechnic Diploma And Certification:Certificate in Life Science
or

Condition 2

Highest qualification

Bachelor's Or Equivalent And Certification:Certificate in Life Science

Financial matters

Course fees payable (incl. GST & excl. supplementary fee)

Description Post-Diploma Certificate in Professional Practices Total course fee
Full Course fee $5,984.10 $5,984.10
Singapore Citizen Aged 40 & Above $457.80 $457.80
PR Sponsored by SME $476.70 $476.70
Singapore Citizen Sponsored by SME $476.70 $476.70
Singapore Citizen Aged Below 40 $686.70 $686.70
Singapore PR $1,896.60 $1,896.60
Long-Term Visit Pass Plus $5,984.10 $5,984.10

GST rate

The course fees payable above are inclusive of 9% GST rate.

Payment option

The first payment needs to be made after accepting the offer.

Allowed payment by

The course fee allows to be paid by:
Post-Secondary Education Account (Adhoc withdrawal form);
SkillsFuture Credits (SFC);
Credit card (e-payment);
Debit card (e-payment);
PayNow (e-payment).

Nett Supplementary Fees Payable

  • GPA Insurance Fee S$2.11,subject to GST,fees payable S$2.30 Allow payment by Post-Secondary Education Account (Adhoc withdrawal form); Allow payment by Post-Secondary Education Account (Standing order form)
  • Other Fees S$7.43,subject to GST,fees payable S$8.10 Allow payment by Post-Secondary Education Account (Adhoc withdrawal form); Allow payment by Post-Secondary Education Account (Standing order form)

Refund and withdrawal policy

  • Please note that a 100% refund will be available if the withdrawal request is submitted more than or equal to 14 days before the course start date.
  • Please note that a 50% refund will be available if the withdrawal request is submitted less than 14 days before the course start date.
  • Please note that no refund will be available if the withdrawal request is submitted on or after the course start date.

Remarks

Company Sponsorship

If your employer is sponsoring your course fee, please refer to this guide to link your company's Corppass to the STEP Corppass e-Service first. Your company will need to generate sponsorship link for you to register for the course.

For more details, please refer to the step-by-step guide to enrol, track and manage employee's learning activities and other services.

Important note: All course fees are determined based on prevailing funding policies and subject to review and revision annually.