Certificate Replacement

Request for Replacement of Diploma Certificate/ Modular Certificate/ Statement of Exam Results/ Academic Transcript

How to Request:

Log in to access the following e-Services:

• Request for Diploma Certificate

• Request for Modular Certificate

• Request for Statement of Exam Results

• Request for Academic Transcript

This e-Service may take you 10 minutes to complete. Please read the instructions carefully before you complete the form.

For those who graduated on or before May 2024 Graduation, please refer to Section A. For those who graduated after May 2024 Graduation, please refer to Section B.

Section A: For Alumni who graduated on or before May 2024 Graduation

Please use the following options in this webpage to request for the replacement of the academic documents.

For CET Post-Diploma courses (e.g. Advanced Diploma in Accountancy/ Specialist Diploma in Applied Generative AI/ Diploma (Conversion) in Facilities Management), please submit your request below:

For CET Diploma courses (e.g., Diploma in Engineering, Diploma in Business Practice), please submit your request below:

For CET Certificate courses (e.g. Certificate in Bridging Studies for Enrolled Nurses), please submit your request below:

For Advanced Diploma Specialist Diploma Qualification Attained in October 2013 or earlier, please submit your request below:

For Part-Time Diploma Qualification Attained in October 2014 or earlier (e.g. Diploma in Technology), please submit your request below:

Fees & Processing

The replacement will be ready in 10 working days (upon receipt of your full payment) for the processing of your request.

Collection Venue

Student Services & Visitors Centre (SSVC)

Block 1, #01-06

535 Clementi Road

Ngee Ann Polytechnic
Singapore 599489

Opening Hours: Monday to Thursday – 8.30am to 6pm

Friday – 8.30am to 5.30pm

Saturday, Sunday & public holidays – Closed

Collection by Proxy

If you are unable to collect your certificate in person, you can authorise a representation (Proxy) to collect on your behalf. The representative must:

1. Complete this Proxy Form signed by the graduate. The NRIC stated in the Proxy Form must be the same as the actual NRIC numbers of the representative (Proxy) and the graduate
2. Bring along his/her original NRIC and a photocopy of graduate’s NRIC

Section B: For Alumni who graduated after May 2024 Graduation

Please refer to the following link Request and task to find steps on how to request for ‘Certificate reprint’, ‘Transcript reprint’ and ‘Letter of completion’ application in STEP.

If you require further assistance, please email  cet_exam@np.edu.sg.