Design Thinking (In-Action)

Short Course / TBC

Course Information
Learning Outcomes
Course Schedule
Lesson Plan
Entry Requirements
Course Fees

Course Information

Design Thinking has been adopted by some of the world’s leading brands to creatively problem-solve from a human-centred focus in order to create better products and services that are economically viable. This benefits your business by reducing risk, and generating revolutionary strategies to meet any challenge.

Learning Outcomes

Be coached on using Design Thinking strategies in finding solutions to your real-world problem with real-world insights at various project management stages. This sessions aid you in conducting and evaluating fieldwork observations from a user-empathy perspective to gain new insights into user needs. You will learn to synthesize fieldwork data to produce actionable problem statements, ideas and potential solutions, work on prototyping selected solutions, and test, analyse and reiterate these solutions.


Date: To be advised
Time: To be advised

Lesson Plan

This course consists of 3 modules:

Stage 1: Empathise (2 hrs of contact time)

Participants identify users to gain insights and emphatic views so as to connect critically with current and future needs. At the end of stage 1: Participants conduct fieldwork and collect new insights.

Stage 2: Define + Ideate (8 hrs of contact time)

Participants download and synthesize fieldwork data/insights in order to produce a point-of-view of a clearly defined and actionable problem statement. This lays the foundation for coming up with ideas that go beyond obvious solutions, using appropriate ideation techniques. Participants eventually produce innovation options that have fluency and flexibility. Participants then undergo a considered selection process that carries forward into prototyping. At the end of Stage 2: Participants work as a project team to produce a prototype, carry out testing, and analyse results.

Stage 3: Review test results to gain insights (2 hrs of contact time)

Participants share the results of their testing and evaluate if there is a need to refine the prototype solution, redefine the problem, re-frame the point-of-view, or learn more about the user/s.


A Certificate of Performance will be awarded to participants who achieve at least 75% attendance and pass all required assessment(s).

A Certificate of Participation will be awarded to participants who meet the 75% attendance requirement but did not pass all required assessment(s).

Entry Requirements

Applicants with any of the following qualifications are invited to apply for the course:

Applicants should have working proficiency in the English language.

Course Fees

Course fee is payable upon acceptance. It is inclusive of 7% GST and subject to review.

Union Training Assistance Programme (UTAP)
NTUC members enjoy 50% unfunded course fee support for up to $250 each year (or up to $500 for NTUC members aged 40 years old and above) when you sign up for courses supported under UTAP (Union Training Assistance Programme). Please visit e2i’s website to find out more.

Applicants / Eligibility Fees
Singapore Citizens (SC) below the age of 40 years$317.79
Singapore Citizens (SC) aged 40 and above$119.79
Singapore Permanent Residents (PR)$317.79
Enhanced Training Support for SME Scheme (for SC & SPR)$119.79
Others (and Repeat Students)$1059.30
Full Course Fee (Before GST)$990.00