Course Information
As organisations increasingly prioritise meeting Environment, Social, and Governance (ESG) targets, Facilities Management (FM) teams find themselves playing a more integral role in ESG initiatives and reporting. To enhance their efficiency and effectiveness in these efforts, FM practitioners must embrace and implement smart and sustainable technologies and methodologies. Through a facilitated course, participants will gain insights into the integration of smart and sustainable technologies to drive FM digitalisation and visualization that leads to positive and sustainable outcomes. The course will feature use cases from Ngee Ann Polytechnic (NP) and offer hands-on experience in the use of platforms such as Telegram to support FM practices.
Learning Outcomes
- Learn about NP’s Integrated Operations Centre journey, the challenges encountered and how they were overcome.
- Learn to harness powerful and easily available tools to achieve quick wins in FM digitalisation.
- Learn about the use of messaging services such as Telegram to facilitate FM operations.
- Be acquainted with Industry partners’ smart and/or digital FM platforms that can be deployed.
- Application of LUMA Human-Centered Design Thinking framework.
- Apply what you have learnt to define what success will look like for your organisation’s smart and sustainable FM drive, as well as how it can be achieved.
Course
Schedule
Course Run 1 Date: 20 to 22 May 2024
Course Run 1 Application Period: 17 Apr 2024 – 27 Apr 2024
Duration: 3 day
Time: 0900 – 1800
Delivery Mode: Classroom
Venue: Ngee Ann Polytechnic
Lesson Plan
Day 1
- Ngee Ann Polytechnic Journey towards its’ Integrated Operations Centre (IOC) development
- Why did NP embark on this journey?
- NP’s definition of success for this journey
- NP’s deployment of smart and sustainable technologies
- The challenges encountered and overcoming them
- Integrated Operations Centre (IOC) Operations such as
- Security Ops using Physical Security Information Management (PSIM) and data/video analytics
- Management of FM operations, energy, water, ACMV, Lift, etc using BMS as well as IoT systems and Digital Twin.
- Integrated Operations Centre (IOC) Operations such as
- Smart Toilet Case Study with analytics
- Case study on Process Automation in FM and cost savings scenarios
- Case study on Dashboarding and Data Visualisation for data-driven insights and decision making
Day 2
- Use of Telegram chatbots for FM operations
- Telegram chatbot for FM operations
- Demonstration and prototyping simple Telegram chatbot
- Sharing by Partner(s) on their Smart Platforms and Devices
Day 3
- Facilitated Workshop via LUMA Human-Centered Design to guide organisations towards the deployment of smart and sustainable FM technologies
- Introduction to LUMA Human-Centered Design
- Defining what success looks like.
- Facilitated Workshop via LUMA Human-Centered Design to guide organisations towards the deployment of smart and sustainable FM technologies
- Determining how and what to implement
- Facilitated Workshop via LUMA Human-Centered Design to guide organisations towards the deployment of smart and sustainable FM technologies
- Suggested solutions
Course Fees
SkillsFuture Credit
All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website to choose from the courses available on the Training Exchange course directory.
Enhanced training support for SMEs
For enhanced training support for SMEs, enter SME in the promo code during course application.
Long Term Visit Pass Plus (LTVP+) holders, please furnish the following documents to the course administrator to qualify for SSG funding:
Self-sponsored learner (**LTVP+): Copy of your green visit pass card, with the word ‘PLUS’ on the back of the card.
Co-sponsored learner (##LTVP+): Copy of valid and current Letter of Consent (LOC) from MOM
GST Increment in 2024
Please note that the GST rate will be revised to 9% with effect from 1 Jan 2024. As such any payable course fees will be subjected to the new GST rate adjustments in 2024. Please refer to our STEP portal for the updated fees. (Click on STEP)
Note:
- The fees below are determined based on prevailing funding policies and subject to review and revision.
- Please refer to our FAQs for more information.
Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.
| Applicants / Eligibility | Fees |
|---|---|
| Full Course Fee | $1417.00 |
| Singaporeans aged below 40, Singapore Permanent Residents & LTVP+ qualified for SkillsFuture Funding | $425.10 |
| Singaporeans aged 40 & above qualified for SkillsFuture Mid-Career Enhanced Subsidy | $165.10 |
| Singaporeans, Singapore Permanent Residents & LTVP+ qualified for Enhanced Training Support for SMEs | $165.10 |
| Others (and Repeat Students) | $1417.00 |