Digital Skills for Workplace Masterclass (Classroom and Asynchronous e-learning)

Offered by School of InfoComm Technology

Short Course / 2 days classroom and 3 days e-learning/ TGS-2022017242

Note: Please note that all applications for short courses from Sep 2023 will be done via STEP. Use your Singpass to activate your STEP account. Click on the apply button to proceed to STEP. To receive an alert about the future runs for this course, please click on the INDICATE INTEREST button. Thank you.
Course Information
Learning Outcomes
Course Schedule
Lesson Plan
Entry Requirements
Course Fees

Course Information

The course focuses on using data to create business insights, exploring digital tools to transform insights into actions, driving automation using RPA (Robotic Process Automation), understanding cybersecurity, experiencing artificial intelligence and understanding how 5G technology works. The basics of machine learning in relation to AI are also introduced in the asynchronous e-learning mode.

This programme is offered in partnership with IBM and will be co-delivered by IBM and Ngee Ann Polytechnic.

Learning Outcomes

In line with the Infocomm Media Industry Transformation Roadmap, the course will prepare you for the digital economy by having an understanding of the topics covered in the course –

  1. Understand the impact of technological advancement in daily life and workplace and the future of work
  2. Appreciate how AI is transforming professions and industries through use cases and guided experience
  3. Understand 5G technology and how it can affect us
  4. Understand cybersecurity
  5. Understand how technology innovation is going to transform the world, what it takes to be innovative, how to participate in the change
  6. Learn how to use data to create business insights in the new data-driven business world
  7. Transform your forms and processes into online application with workflow
  8. Learn about mobile application development
  9. Experience Artificial Intelligence with IBM Watson by building a chatbot
  10. Drive automation using Robotic Process Automation
  11. Understand what is machine learning and appreciate basic concepts and applications


24 hours Online: 20 hours e-Learning + 4 hours assessment
15 hours Instructor-led: 14 hours (2 days) workshop + 1 hour assessment

Course Date: TBC
Application Period: TBC
Duration: 2 days lesson (including 1h assessment) and self-paced e-learning
Time: 9am to 5.30pm for instructor-led lessons
Delivery Mode: Classroom
Venue: Ngee Ann Polytechnic

Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice.

Lesson Plan

Instructor-led sessions:
• Module 1: Industry 4.0 Framework
• Module 2: Introduction of Cybersecurity
• Module 3: Turn Data into Insights
• Module 4: Go Digital with Your Forms & Processes
• Module 5: Experience AI
• Module 6: Build AI Powered Chatbot

Online learning:
• The Rise of a Data-Driven World
• Conduct a Machine Learning Project – [Part 1]
• Conduct a Machine Learning Project – [Part 2]
• How Machines Predict Values
• How Machines Predict Categories
• How Machines Predict Relationships
• Advanced Modelling Techniques
• Key Considerations when Machines Learn


A Certificate of Performance will be awarded to participants who achieve at least 75% attendance and pass all required assessment(s).
A Certificate of Participation will be awarded to participants who meet the 75% attendance requirement but did not pass all required assessment(s).

Entry Requirements

Basic IT Literacy

Course Fees

Funding period for this course is from 30 Nov 2022 to 30 Sept 2024.

SkillsFuture Credit
All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website to choose from the courses available on the Training Exchange course directory.

GST Increment in 2024
Please note that the GST rate will be revised to 9% with effect from 1 Jan 2024. As such any payable course fees will be subjected to the new GST rate adjustments in 2024. Please refer to our STEP portal for the updated fees. (Click on STEP)


  • The fees below are determined based on prevailing funding policies and subject to review and revision.
  • Please refer to our FAQs for more information.

Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.

Applicants / Eligibility Fees
Full course fee$1689.50
Singaporeans aged below 40 qualified for SkillsFuture Funding*$506.85
Singaporeans aged 40 & above qualified for SkillsFuture Mid-Career Enhanced Subsidy*$196.85
Singaporeans qualified for Enhanced Training Support for SMEs*$196.85
Singapore Permanent Residents & **LTVP+ qualified for SkillsFuture Funding$506.85
Singapore Permanent Residents & ##LTVP+ qualified for Enhanced Training Support for SMEs$196.85
Others (and Repeat Students)$1689.50