Diploma (Conversion) in Care and Programme (Student Services & Coaching) (DCCP)

Farah Abdullah is a seasoned educator with over 15 years of enriching experience in the realm of education. As an MOE-trained English language and Social Studies teacher, Farah has honed her expertise in crafting effective teaching methodologies tailored to the diverse learning needs and abilities of her students. 

Currently serving as the Senior Manager for Critical Core Skills at Ngee Ann Polytechnic, Farah brings a wealth of knowledge and specialisation in literacy and communication to her role. She is also actively involved as an adult trainer for the Diploma in Care and Programme (Student Services & Coaching), where she leads modules focused on classroom management, imparting invaluable skills to future educators. 

Before her tenure at Ngee Ann Polytechnic, Farah made significant contributions to the educational landscape during her time at the National Library Board (NLB). She played a pivotal role in conceptualising engaging children's programmes across public libraries, schools, and community organisations. Additionally, Farah spearheaded the development and implementation of editorial standards for NLB's various publications, including newsletters, resource guides, activity kits, reading recommendations, and book reviews. 

Farah's academic credentials further underscore her dedication to lifelong learning and professional growth. She holds a Master of Science in Information Studies from NTU, a Postgraduate Diploma in Education from NIE, and a Bachelor of Arts from NUS, reflecting her commitment to excellence in both pedagogy and information management. 

With her extensive background in education, strategic leadership, and commitment to enhancing learning experiences, Farah Abdullah continues to inspire and empower learners within and beyond the academic sphere, leaving a lasting impact on education and literacy initiatives. 

Dr Glen Ng has a Doctor of Philosophy (PhD) from the University of Canberra, a Master in Counselling from Monash University, a Diploma in Clinical Supervision (Counselling) from Counselling and Care Centre and a Diploma in Clinical Hypnosis from London College of Clinical Hypnosis and Tan Tock Seng Hospital as well as a WSQ Advanced Certificate in Learning and Performance (ACLP). 

Dr Glen has over 25 years of experiences in youth counselling, mentoring and working with youths with special needs.  

While working as a Senior Probation Officer and subsequently a Volunteer Probation Officer with the Ministry of Social & Family Development (MSF), Dr Glen has managed more than 100 cases of youth offenders from minor (underage smoking) to major offences (rioting). He was also the Senior Counsellor at Rotary Family Service Centre where he had supervised counsellors, caseworkers and worked with clients to develop programmes for the young and the elderly.  

Dr Glen also held several executive positions, first as the Vice-President (Executive Committee) for the Singapore Association for the Deaf, and subsequently founding member and General Manager for Dialogue in the Dark Singapore, where he had facilitated leadership workshops for more than 60 corporate clients, including participants from HSBC Bank, PSA Singapore and INSEAD Business School. He is presently also an EXCO member with the Youth Work Association Singapore (YWAS). 

As an educator, Dr Glen helmed the retired “Diploma in Psychology Studies” at the School of Humanities & Social Sciences, Ngee Ann Polytechnic, where he led a team of counsellors, psychologists, and researchers and also taught in key modules, which include “Introduction to Social Services”, “Fundamentals of Counselling”, “Introduction to Social Entrepreneurship”, and “Community Psychology”.  As the Course Chair of the diploma, Dr Glen has mentored more than 200 students aged 17-19 years old, where he advised them on a range of common youth issues.  

In his role as Programme Lead for Youth Engagement & Development, Dr Glen has partnered with leading agencies such as YWAS, TOUCH Cyber Wellness, MSF, CHAT, Singapore Children’s Society, Central Narcotics Bureau, New Life Community Services and Trybe for short courses which includes “Knowing & Engaging Youth”, “Youth & Technology” and the inaugural “Onboarding Course for Youth Work Professionals”. Currently Dr Glen is also managing and teaching in the Specialist Diploma in Youth Development & Mental Wellness (SDYM).