Diploma in Applied Management for the Future Workplace

Course Information

Learning Outcomes

Course Schedule

Lesson Plan

Certification

Entry Requirements

Course Fees

Course Information

As it is said, nothing is constant but change, including industries and the workplaces that form their core. As such, new ways of thinking are always in demand to fully meet rising challenges in managing these workplaces well, especially when they have one of the greatest impacts on business performance.

Skills-Based Modular Courses (SBMC) are available. Please view Lesson Plan to find relevant SBMC. SBMC are bite-sized part-time courses for individuals to acquire new skills or deepen relevant skills, without the need to pursue a full diploma.

Learning Outcomes

Be future-ready for business transformation with this part-time diploma, designed for would-be managers like you who have the experience and the desire to take your career to the next level.

You will gain all the advantages from the very first diploma in Singapore that covers extensive generic competencies such as digital literacy, virtual collaboration and people management skills, with a strong focus on the New Economy and how organisations should operate in the disrupted global economy.

Course
Schedule

Thursday, 6:00 pm to 10:00 pm
Saturday, 9:00 am to 5:00 pm

Course Start Date: TBC
Application Period: TBC
Application Outcome Date: One month after application closes
Class Day(s): Thu and Sat
Time: 6pm to 10pm (Thu) and 9am – 5pm (Sat)
Delivery Mode: Face-to-face & Home-based Learning (Async & Sync)
Venue: Ngee Ann Polytechnic/Online

Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice

Lesson Plan

Certificate in Workplace Communication and Problem-Solving (TGS-2020503560)

Module

Communicative Competence for Success in the Future Workplace

The future workplace is characterised by the growing proliferation of information and the interaction of people and ideas across boundaries. This results in the increasing importance of the ability to communicate effectively across social, cultural and cyberspaces. This module aims to equip students with the communicative confidence required to increase their effectiveness in this Diploma course, as well as in the workplace. They will hone their oral and written communication skills so as to communicate with greater impact in the changing landscape of the future workplace.

Please click the individual apply button to apply for the Skills-Based Modular Course.

Module

Sense making in a Data-driven Era

This module covers the use of numeracy for problem solving and how to make sense of data in this data-driven age. Students will develop the computation skills essential for effective problem solving and analysis using mathematics and data analytical tools. They will be equipped to handle numerical and data reports, develop thinking, reasoning and modelling skills through mathematical approaches in the context of workplace scenarios and related disciplines.

Please click the individual apply button to apply for the Skills-Based Modular Course.

Module

Design Thinking – Transforming Corporate Problem Solving

This module aims to help students discover and hone their innate ability to think creatively and come up with innovative solutions for the workplace. Underpinned by the Design Thinking framework, students will be sensitised to the process of user-centric problem solving. They will be introduced to concepts such as empathy, problem-definition, ideation, prototyping and testing through a practical approach featuring engaging out-of-classroom activities, just-in-time master-classes and a hands-on, “learning by doing” delivery format.

Please click the individual apply button to apply for the Skills-Based Modular Course.

Certificate in Applied Management - Internationalisation and the New Economy (TGS-2020503562)

Module

Harnessing the Power of Emerging Technologies

This module equips students to identify the emerging and ever-evolving technologies and understand their impact on daily work, lives and businesses.

Students are led through an experiential learning journey in getting to know the various emerging technologies like the Internet of Things (IoT), Robotics, Artificial Intelligence (AI), Big Data, Blockchain Technology, etc. In the process, they will learn to perform simple research on the available technological tools and the possible means of deployment. Using emerging technology as the backbone, the module requires students to use their creativity, critical thinking and collaboration skills to ideate and develop prototypes/solutions to the problems that they have identified.

Please click the individual apply button to apply for the Skills-Based Modular Course.

Module

Contemporary Trends in the Global Economy

This module explores the current issues and events of the global economy that are shaping our future locally and regionally. Some of the most important issues currently, such as global infrastructure and economic development, China’s rise to global prominence, the increasing importance of regional economies, and the impacts of protectionism will be examined.

The focus will be on understanding the nature of these trends and understanding what individuals, companies and governments are doing to ride them.

Please click the individual apply button to apply for the Skills-Based Modular Course.

Module

Managing New Workforce Diversity- Cultural Intelligence in Action

Cultural Intelligence (CQ) is the ability to function effectively in a variety of cultural contexts. CQ is a critical capability in today’s multi-cultural global business environment. In this module, students will be sensitized to recognize and understand how cultural differences influence behavior.

They will gain exposure to the varying perspectives that different cultures have towards work, relationships, time and communication. In addition, they will learn different strategies for adaptation and bridging the gap. The takeaway is the ability to cope with varied organizational environments and a mind-set ready to collaborate with people from diverse backgrounds and cultures.

Please click the individual apply button to apply for the Skills-Based Modular Course.

Certificate in Optimising Teams for the Future Workplace (TGS-2020503565)

Module

People Management for the Future Workplace

This module covers essential skills required by leaders in the twenty-first century workplace. These include facilitation skills, negotiation skills, as well as mentoring and coaching skills. To acquire facilitation skills, students will learn how to use participatory facilitative skills throughout the entire facilitation process - from strategic planning work sessions, to leading meetings, generating new ideas, and managing people through difficult work situations. They will also be equipped with facilitation and feedback skills to engage, motivate and inspire staff towards career goals and objectives. In addition, students will learn the basic negotiation styles and approaches, and apply suitable techniques and strategies, for successful negotiation outcomes.

Module

Project Management for the Future Workplace

In this module, students will be introduced to the concepts and techniques related to project management and team management for the future workplace. Topics will cover planning, scheduling, allocating resources, monitoring and controlling projects They will learn how to use Microsoft Project to manage projects.

Module

Cutting-edge Customer Service – The Art of Business Development and Retention

This module encourages students to develop a customer-oriented mindset, sensitizing them to the rising expectations of customers in an increasingly competitive marketplace. Participants will develop effective communication and problem solving skills in identifying customer needs, closing deals, maintaining and managing customer relationships. Participants will be equipped with skills to deal with difficult customers, managing expectations, and managing a team of customer service personnel.

Certificate in Digital Literacy for the Future Workplace (TGS-2020503566)

Module

Cyber Security in a Technologically Driven Era

This module provides an overview of the various domains of Information Security in the age of technological proliferation. It aims to provide an appreciation of Information Security from an end-to-end perspective. It covers security in 7 domains: data, physical, system, network, software, end-user and organization.

Module

Creative Content Development for the New Marketing Landscape

This module focuses on how content marketing can help brands showcase their philosophy, vision, products and services to drive profitable customer action. Students will learn to craft brand stories through different content types. Students will also learn design and video tools to deliver effective social content to target audiences, including social videos, blogs, infographics, landing pages and user generated content.

Module

Digital Media Fundamentals - Engaging the New Consumer

This module will introduce students to computer graphics and animation for the Internet. Topics will include basic photography techniques to produce images for computer graphics and animation for online content. Students will learn to produce digital material such as animated web banners and graphics for social networks or websites.

Certificate in Emerging Technologies for the Future Workplace (TGS-2020503567)

Module

Essential Digital Skills for the Future Workplace

This module provides an overview of collaborative tools which are essential for successful online business operations. It covers digital marketing, data analytics and online collaboration. This module is offered in collaboration with ICDL Asia.

Module

The Rise of Fintech and its Ecosystem

This module introduces students to Financial Technology (FinTech) and provides them with insights to the FinTech revolution, disruption and innovation. Topics covered in this module include digital payments, cryptocurrencies, blockchain technology and API economy.

Module

Smart City Technologies

This module provides a behind-the-scenes look at some smart city projects implemented in Singapore. Students will learn the different cutting-edge technologies used in these projects such as Smart City in a Box and Smart Lamp Post. The module content will include potential future projects such as the High Speed Rail and Flying Taxis. Understanding of scientific and engineering concepts will be supplemented by case studies, simulations, hands-on sessions, and on-site video footages.

Certification

1 Diploma

5 Certificates

15 Modules

Certification

You are required to complete 5 modular certificates within 5-year validity period to be awarded the Diploma qualification.

Entry Requirements

Applicants with any of the following qualifications are invited to apply for the course:

The following GCE ‘O’ Level grades and with at least 1 year of relevant work experience:
– English Language (Grade 1-6)
– Mathematics (Grade 1-6)
– One other subject(Grade 1-6)

OR NITEC with GPA >= 3.5
OR NITEC with GPA >= 3.0 and with at least 1 year of relevant work experience

OR Higher NITEC with GPA >= 2.0
OR Higher NITEC with GPA >= 1.5 and with at least 1 year of relevant work experience

OR NITEC in Technology or Services with GPA >= 3.5 and with at least 1 year of relevant working experience
OR Higher NITEC in Technology or Services with GPA >=2.0 and with at least 1 year of relevant working experience

OR relevant Advanced WSQ Certificate (or higher) and Level 6 WSQ Workplace Literacy SOA and Workplace Numeracy SOA and with at least 1 year of relevant working experience

OR applicants with at least 2 years of relevant working experience may apply for the course

Recognition of Prior Learning (RPL)
Applicants who do not meet the entry requirements may be considered for admission to the course based on supporting evidence of competency readiness. Suitable applicants who are shortlisted may have to go through an interview and/or entrance test. The Polytechnic reserves the right to shortlist and admit applicants.

Course Fees

Funding period for this course is from 1 Apr 2020 to 30 Sep 2024.

Note:

The fees below are per semester. For full course fees throughout the semesters, please refer here.
The fees below are inclusive of GST. Please note that the GST rate will be revised to 8% with effect from 1 Jan 2023, as such any payable course fees will be subjected to the new GST rate adjustments in 2023. Please refer to our FAQs for more information.
The fees below are determined based on prevailing funding policies and subject to review and revision.

SkillsFuture Credit
This course is eligible for SkillsFuture Credit.

All Singaporeans aged 25 years and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of courses. The credits can be used on top of existing course fee subsidies/funding. This is only applicable for self-sponsored applicants and must be applied via the SkillsFuture Portal. More details on the SkillsFuture Credit Claims will be advised upon admission into the course. Find out more about SkillsFuture Credit here.

Union Training Assistance Programme (UTAP)
NTUC members enjoy 50% unfunded course fee support for up to $250 each year (or up to $500 for NTUC members aged 40 years old and above) when you sign up for courses supported under UTAP (Union Training Assistance Programme). Please visit e2i’s website to find out more.

Skills-Based Modular Courses (SBMCs) are bite-sized part-time courses for individuals to acquire new skills or deepen relevant skills, without the need to pursue a full diploma. Refer here for course fees for SBMCs.

Applicants / Eligibility	Fees
Singapore Citizens aged below 40	$502.68
Singapore Citizens aged 40 & above	$346.08
Singapore Citizens sponsored by SME	$346.08
Singapore PRs	$1376.34
Singapore PRs sponsored by SME	$356.82
Full course fee for SC (for repeat, deferred modules)	$3351.24
Full course fee (for repeat, deferred modules)	$3440.88