This course is targeted at front-liners, administrators and managers. It seeks to equip learners with in-demand skills to keep pace with rapidly evolving business needs and business transformation.
Learners will develop in-demand skills that are transferable across sectors and job roles, including Customer Experience Management, User-Experience Design, Digital and Data skills and Sustainability Management.
Given the rapid pace of automation and digitalisation and the resulting increase in demand for skills that cannot be easily replaced by technology, this course will also help learners to develop the Critical Core Skills most essential and relevant for front-liners, administrators and managers.
Upon graduation from the course, learners would:
- Have developed in-demand skills that are transferable across sectors and job roles, including Customer Experience Management, User-Experience Design, Digital and Data skills;
- Be able to apply Data and Digital skills to be effective in their evolving job roles;
- Be able to leverage emerging technologies to improve processes at the workplace and contribute to business transformation efforts;
- Be able to apply knowledge and skills of sustainable practices for their organisations and workplaces;
- Have developed Applied Management skills in examining existing business practices and implementing strategies to alter, improve or streamline them;
- Have developed the Critical Core Skills most essential and relevant for front-liners, administrators and managers.
Be future-ready for business transformation with this part-time diploma, designed for would-be managers like you who have the experience and the desire to take your career to the next level.
You will gain all the advantages from the very first diploma in Singapore that covers extensive generic competencies such as digital literacy, virtual collaboration and people management skills, with a strong focus on the New Economy and how organisations should operate in the disrupted global economy.
Thursday, 6:00 pm to 10:00 pm
Saturday, 9:00 am to 6:00 pm
Course Date: 18 March 2024
Application Period: 2 Jan – 15 Feb 2024
Class Day(s): Thu and Sat
Time: 6:00pm to 10:00pm (Thu) and 9am – 6pm (Sat)
Delivery Mode: Synchronous eLearning, Asynchronous eLearning
Venue: Ngee Ann Polytechnic/Online
Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice
You are required to complete 5 modular certificates within 5-year validity period to be awarded the Diploma qualification.
The following GCE ‘O’ Level grades and with at least 1 year of relevant work experience:
– English Language (Grade 1-6)
– Mathematics (Grade 1-6)
– One other subject(Grade 1-6)
OR NITEC with GPA >= 3.5
OR NITEC with GPA >= 3.0 and with at least 1 year of relevant work experience
OR Higher NITEC with GPA >= 2.0
OR Higher NITEC with GPA >= 1.5 and with at least 1 year of relevant work experience
OR NITEC in Technology or Services with GPA >= 3.5 and with at least 1 year of relevant working experience
OR Higher NITEC in Technology or Services with GPA >=2.0 and with at least 1 year of relevant working experience
OR relevant Advanced WSQ Certificate (or higher) and Level 6 WSQ Workplace Literacy SOA and Workplace Numeracy SOA and with at least 1 year of relevant working experience
OR applicants with at least 2 years of relevant working experience may apply for the course
Recognition of Prior Learning (RPL)
Applicants who do not meet the entry requirements may be considered for admission to the course based on supporting evidence of competency readiness. Suitable applicants who are shortlisted may have to go through an interview and/or entrance test. The Polytechnic reserves the right to shortlist and admit applicants.
Funding period for this course is from 1 Mar 2024 to 29 Feb 2028.
GST Increment in 2024
Please note that the GST rate will be revised to 9% with effect from 1 Jan 2024, as such any payable course fees will be subjected to the new GST rate adjustments in 2024. Please refer to our STEP portal for the updated fees. (Click on STEP)
- Please refer to our FAQs for more information.
- The fees below are determined based on prevailing funding policies and subject to review and revision.
This course is eligible for SkillsFuture Credit.
All Singaporeans aged 25 years and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of courses. The credits can be used on top of existing course fee subsidies/funding. This is only applicable for self-sponsored applicants and must be applied via the SkillsFuture Portal. More details on the SkillsFuture Credit Claims will be advised upon admission into the course. Find out more about SkillsFuture Credit here.
Union Training Assistance Programme (UTAP)
NTUC members enjoy 50% unfunded course fee support for up to $250 each year (or up to $500 for NTUC members aged 40 years old and above) when you sign up for courses supported under UTAP (Union Training Assistance Programme). Please visit e2i’s website to find out more.
Skills-Based Modular Courses (SBMCs) are bite-sized part-time courses for individuals to acquire new skills or deepen relevant skills, without the need to pursue a full diploma. Refer here for course fees for SBMCs.
|Applicants / Eligibility
|Singapore Citizens aged below 40
|Singapore Citizens aged 40 & above
|Singapore Citizens sponsored by SME
|Singapore PRs sponsored by SME
|Full course fee for SC (for repeat, deferred modules)
|Full course fee (for repeat, deferred modules)