Diploma in Care and Programme (Student Services & Coaching)

Part-time Diploma / 2.5 years

Course Information
Learning Outcomes
Course Schedule
Lesson Plan
Certification
Entry Requirements
Course Fees

Course Information

A career in student care can be one of the most meaningful careers you can have. More than providing academic and social support to children, the role of a student care professional is key in ensuring that children develop holistically to their full potential in a safe, structured and nurturing environment.

Skills-Based Modular Courses (SBMC) are available. Please view Lesson Plan to find relevant SBMC. SBMC are bite-sized part-time courses for individuals to acquire new skills or deepen relevant skills, without the need to pursue a full diploma.

Learning Outcomes

The course introduces you to the student care services landscape and strategies to manage students’ behaviour, including challenging behaviours. You will also understand and learn how to curate programmes that develop the students’ social emotional learning needs.

What’s more, you will gain supervisory knowledge to manage a centre that provides student related services that includes coaching and supervision of staff.

Course 
Schedule

Monday, 8:00 am to 1:00 pm
Thursday, 8:00 am to 1:00 pm
Friday, 8:00 am to 1:00 pm

Course Start Date: 19 Apr 2021
Application Period: 15 Dec 2020 to 31 Jan 2021
Application Outcome: 1 Mar 2021

Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.

Lesson Plan

Certificate in Introduction to Student Services
Gain an understanding of the various stages of a child's physical, cognitive, social and emotional development and learn how to apply this knowledge to manage your students' behaviour. You will also be equipped with effective classroom management techniques to provide an orderly and conducive learning environment for your students.
Module
Understanding Student Services
Introduces major theories in child development and their implications on general student care practices and programme implementation. It also equips you with knowledge of basic measures to ensure the safety and well-being of their students.

*Participants who had achieved the Statement of Attainment for WSQ Introductory to Student Care Centre will exempted from the module "Understanding Student Services"
Module
Understanding Children's Behaviour
Provides understanding of the various stages of a child's physical, cognitive, social and emotional development and learn how to apply this knowledge to guide and manage students' behaviour.
Module
Managing Classroom Behavior
Covers effective classroom management techniques to provide an orderly and conducive learning environment for students.
Certificate in Student Management
Module
Managing Challenging Behaviour
Participants will gain an understanding of the various developmental issues faced by school-going children (including special needs) and examine the causes of challenging behaviour. Participants will learn how to develop and implement basic behavioural strategies based on this understanding.

Participants who had passed all the assessments for "Working with Children: Behaviour and Guidance" will be exempted from the module "Managing Challenging Behaviour".

Please click the individual apply button to apply for the Skills-Based Modular Course.
Module
Effective Facilitation of Group Activities
Participants will be introduced to Group Theory and Group Dynamics Theory and learn facilitation skills to effectively conduct and manage group activities.

Please click the individual apply button to apply for the Skills-Based Modular Course.
Module
Communicating with Students Effectively
Participants will be equipped with a range of communication strategies that will enable them to engage in meaningful and purposeful interactions with their students.

Please click the individual apply button to apply for the Skills-Based Modular Course.
Certificate in Programme Management
Module
Conducting Needs Assessment & Evaluation in Programme Development
Participants will learn the importance of conducting needs assessment prior to any programme implementation. They will learn techniques to conduct needs assessment and evaluate the programme’s effectiveness.
Module
Developing Programmes for Social Emotional Learning
Participants will be guided through a systematic framework of developing programmes that will help to enhance their students’ Social Emotional Learning (SEL). They will gain an understanding of how SEL affects the students’ learning outcomes and learn how to set up a learning environment that is conducive to the students’ SEL development.
Module
Planning Effective Curriculum
Participants will be equipped with the knowledge and skills to plan developmentally appropriate curriculum their students. Participants will take reference from a programme development framework on the various stages of planning
Certificate in Centre Management
Provides an overall view of how to run a student service centre, including use of technology, job redesign, legal and ethical considerations, to improve your centre's overall efficiency. You will also understand how to engage and work with community stakeholders to promote the holistic development of your students.
Module
Implementing Efficient Processes in Student Services
Introduces you to the use of technology and job re-design, to develop processes to improve the centre's overall efficiency.
Module
Managing Stakeholders: Engaging the community
Covers the importance of engaging families and community stakeholders to promote the overall holistic development of students; and equip you with strategies on how to engage these key stakeholders.
Module
Understanding Legal and Ethical Behaviour
Introduces you to legal and ethical considerations in student care practices. You will also learn to reflect on how personal, cultural identity, attitudes and values can potentially influence one's professional behavior.
Certificate in Managing and Leading Staff
As a supervisor or a potential supervisor, you will acquire a range of supervisory skills to manage your staff, including ways to reward, delegate and reward your staff, that will help you to maximise your team's potential. You will also learn how to evaluate your staff's learning and training needs to manage your staff's professional development.
Module
Coaching & Supervising Staff
Covers a range of supervisory skills to manage staff and improve overall job satisfaction in a student service context.
Module
Facilitating Effective Teams
Covers a range of leadership styles and techniques to maximize team performance
Module
Enhancing the Professional & Personal Development for Staff
Introduces the systematic framework to evaluate staff's learning & training needs, and techniques to mentor and help staff with their career development plans.

Certification

1 Diploma
5 Certificates
15 Modules

Certification

You are required to complete 5 modular certificates within 5-year validity period to be awarded the Diploma qualification.


Entry Requirements

Applicants with any of the following qualifications are invited to apply for the course:

The following GCE ‘O’ Level grades and with at least 1 year of relevant work experience:
– English Language (Grade 1-7)
– Mathematics (Grade 1-6)
– One other subject (Grade 1-6)

OR NITEC with GPA >= 3.5
OR NITEC with GPA >= 3.0 and with at least 1 year of relevant work experience

OR Higher NITEC with GPA >= 2.0
OR Higher NITEC with GPA >= 1.5 and with at least 1 year of relevant work experience

OR NITEC in Technology or Services with GPA >= 3.5 and with at least 1 year of relevant working experience
OR Higher NITEC in Technology or Services with GPA >=2.0 and with at least 1 year of relevant working experience

OR relevant Advanced WSQ Certificate (or higher) and Level 6 WSQ Workplace Literacy SOA and Workplace Numeracy SOA and with at least 1 year of relevant working experience

OR applicants with at least 2 years of relevant working experience may apply for the course

Recognition of Prior Learning (RPL)
Recognition of prior learning is available for those with (a) At least one year of relevant working experience (b) Endorsed by the centre (c) Sits and pass a pre-enrolment written test or interview by the school.

Course Fees

Note:

  • The fees below are per semester.
  • The fees below are inclusive of GST.
  • The fees below are determined based on prevailing funding policies and subject to review and revision.

SkillsFuture Credit
This course is eligible for SkillsFuture Credit.

All Singaporeans aged 25 years and above can use their $500 SkillsFuture Credit from the government to pay f​or a wide range of courses. The credits can be used on top of existing course fee subsidies/funding. This is only applicable for self-sponsored applicants and must be applied via the SkillsFuture Portal. More details on the SkillsFuture Credit Claims will be advised upon admission into the course. Find out more about SkillsFuture Credit at www.skillsfuture.sg/credit.

Refer here for full table of course fees throughout the semesters.

Skills-Based Modular Courses (SBMCs) are bite-sized part-time courses for individuals to acquire new skills or deepen relevant skills, without the need to pursue a full diploma. Refer here for course fees for SBMCs.

Applicants / Eligibility Fees
Singapore Citizens (SC) below the age of 40 years$452.84
Singapore Citizens (SC) aged 40 and above$311.77
Singapore Permanent Residents (PR)$1207.61
Enhanced Training Support for SME Scheme (for SC & SPR)$311.77
Others (and Repeat Students)$3019.01