Effective Coaching for Workplace Trainers

Offered by Ngee Ann Poly (National Centre of Excellence for Workplace Learning)

Short Course / 2 days / TGS-2022014445

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Course Information
Learning Outcomes
Course Schedule
Lesson Plan
Entry Requirements
Course Fees

Course Information

This training programme will help learners develop the skills and knowledge required to be an effective coach for workplace learning. Workplace coaches attending will learn how to use effective coaching methods to engage employees to identify performance gaps, address learning barriers and employ effective learning strategies to reach for optimum performance.

Learning Outcomes

  • Identify objectives of workplace coaching
  • Identify the roles and responsibilities of workplace coaches and prepare a safe space for coaching
  • Understand and apply the key communication skills of an effective coach
  • Develop a workplace coaching plan
  • Identify the different coaching methods and techniques that can be used in a workplace setting
  • Demonstrate communication and feedback techniques that support effective coaching
  • Conduct workplace coaching that helps learners achieve the knowledge, skills and attitude they require
  • Adjust workplace coaching strategies and learning solutions according to needs of learners
  • Manage challenges in delivering workplace coaching


Course Date: 28 – 29 Mar 2024
Application Period: 25 Jan 2024 – 03 Mar 2024
Duration: 2 days / 16 hours
Time: 9am to 5pm
Delivery mode: Classroom
Venue: Ngee Ann Polytechnic

Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice

Lesson Plan

• Understanding the objectives of workplace coaching
• Understanding the coach’s and the coachee’s role
• Identifying areas for coaching and performance improvement
• Understand and apply the key communication skills of an effective coach
• Conduct workplace coaching
• Developing a coaching plan
• Managing challenges in coaching

Assessment: Class participation and Coaching Plan presentation


A Certificate of Completion will be awarded to learner who achieve at least 75% attendance and pass all required assessment(s).

A Certificate of Attendance will be awarded to learner who meet the 75% attendance requirement.

Entry Requirements

No prior knowledge is required.

Course Fees

Funding period for this course is from 1 Jan 2020 to 29 Jan 2024.

SkillsFuture Credit
All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website to choose from the courses available on the Training Exchange course directory.

Enhanced training support for SMEs
For enhanced training support for SMEs, enter SME in the promo code during course application.

Long Term Visit Pass Plus (LTVP+) holders, please furnish the following documents to the course administrator to qualify for SSG funding:
Self-sponsored learner (**LTVP+): Copy of your green visit pass card, with the word ‘PLUS’ on the back of the card.
Co-sponsored learner (##LTVP+): Copy of valid and current Letter of Consent (LOC) from MOM

GST Increment in 2024
Please note that the GST rate will be revised to 9% with effect from 1 Jan 2024, as such any payable course fees will be subjected to the new GST rate adjustments in 2024. Please refer to our STEP portal for the updated fees. (Click on STEP)


  • The fees below are determined based on prevailing funding policies and subject to review and revision.
  • Please refer to our FAQs for more information.

Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.

Applicants / Eligibility Fees
Full course fee$970.10
Enhanced Training Support for SMEs for Singapore Citizen$113.03
Enhanced Training Support for SMEs - SPR & LTVP+$113.03
SkillsFuture Mid-Career Enhanced Subsidy for Singapore Citizen aged 40 and above$113.03
SkillsFuture Baseline Funding for Singapore Citizen Aged Below 40$291.03
SkillsFuture Baseline Funding for SPR/LTVP+$291.03