Effective Communication With Students (Classroom & Synchronous)

Offered by School of Humanities & Social Sciences

Short Course / 2 days / total 16 hours

Note: The Jan 2023 run for this course is now open, please click on the APPLY button to submit your application. To receive an alert about the future runs for this course, please click on the INDICATE INTEREST button. Thank you.
Course Information
Learning Outcomes
Course Schedule
Lesson Plan
Course Fees

Course Information

This 16-hour short course adopting a blended learning model over 2 days delves into the area of effective communication with students. Learners will learn about the needs of the students aged 7-14 years old evolving from their cognitive and psychosocial development, and ways to identify these needs during interactions with students. Communication strategies in responding to the needs and behaviour of the students will be covered.

This is one of the four short courses that can be taken separately by learners and stacked towards the Certificate in Student Management.

Who should attend?

Student Care coachers. Professionals who are working with students aged 7-14 years old.

Learning Outcomes

The course aims to prepare students to demonstrate:
At the end of the training, the course would equip participants with the following learning outcomes:
• Demonstrate understanding of the needs of students based on their cognitive and psychosocial development
• Demonstrate the competency of needs assessment of students during interactions with students
• Demonstrate the competency of application of the communication strategies with students according to the needs of students


Course Date: 30 Jan and 1 Feb 2023 (Two full days)
Class Day: 2 full day sessions per week (Day 1 is Remote, Day 2 is a face-to-face lesson on campus)
Application Period: 1 Nov – 25 Dec 2022
Duration: 2 days
Time:9am to 6pm (including 1-hour lunch break)
Delivery Mode: Lessons will comprise lectures and practical with a mixture of online learning and face-to-face on-campus mode.
Venue: Classroom and Synchronous

Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.

Lesson Plan

Day 1 (8 Hours) – Synchronous Online
– Understanding the cognitive developmental stages of children aged 7-14
– Communication techniques with students (Part 1)

Day 2 (8 Hours) – Face to Face
– Communication techniques with students (Part 2)
– Practical Assessment


A Certificate of Performance will be awarded to participants who achieve at least 75% attendance and pass the assessment.

Participants will further obtain a Certificate in Student Management upon completion of all 4 courses in the program.

Course Fees

Funding period for this course is from 11 Aug 2022 to 30 Sep 2024.

SkillsFuture Credit
All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website to choose from the courses available on the Training Exchange course directory.

Enhanced Training Support
For enhanced training support, enter SME in the promo code during course application.

Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice.

Applicants / Eligibility Fees
Full course fees after GST$492.20
Singaporeans aged below 40 and Permanent Residents qualified for SkillsFuture Funding$147.66
Singaporeans aged 40 & above qualified for SkillsFuture Mid-Career Enhanced Subsidy$55.66
Singaporeans and Permanent Residents qualified for Enhanced Training Supports for SMEs$55.66
Others (and Repeat Students)$492.20