Effective Negotiation Skills (Classroom Learning)

Short Course / 3 days / Delivery Mode: Classroom Learning / TGS-2020504154

Course Information
Learning Outcomes
Course Schedule
Lesson Plan
Certification
Entry Requirements
Course Fees

Course Information

The skill to negotiate effectively is often crucial in business and plays a key role in determining success. By creating a win-win situation for both parties, the art of effective negotiation could mean greater profits for all, as well as build improved relationships and establish quality solutions that last.

Learning Outcomes

This 3-day facilitated workshop will teach you about the negotiation process, as well as its stages and skills. You will learn how to easily plan and prepare for a successful win-win negotiation session, and how to use cutting-edge negotiation strategies. Whether you are an entrepreneur needing to improve your bottom-line, an executive looking to play a leadership role, or a newly-promoted manager looking to make an impact, this course will help you become a better negotiator and function with greater impact.

Course 
Schedule

Course Date: 8 to 10 Sep 2021
Application Date: 28 Jul to 18 Aug 2021
Delivery Mode: Classroom

Time: 9am to 5pm
Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice.

Lesson Plan

This course consists of 1 modules:

  1. The Negotiation Process and the Stages of Negotiation
  2. Elements to consider in a negotiation
  3. Key Negotiation Strategies and Approaches
    • RP(Reservation Point)
    • BATNA (Best Alternative To Negotiated Agreement)
    • ZOPA (Zone of Possible Agreement)
  4. Building Rapport and Understanding using:
    • Active Listening and Questioning
    • Verbal and Non-Verbal Communication
  5. Negotiation Tips for a successful negotiation

Certification

A Certificate of Performance will be awarded to participants who achieve at least 75% attendance and pass all required assessment(s).


A Certificate of Participation will be awarded to participants who meet the 75% attendance requirement but did not pass all required assessment(s).


Entry Requirements

Applicants with any of the following qualifications are invited to apply for the course:

Participants with a working knowledge of business English and should be conversant with basic PC skills.

Course Fees

Course fee is payable upon acceptance. It is inclusive of 7% GST and subject to review.

Funding period for this course is from 2 Jun 2020 to 30 Sep 2024. Note: Enhanced Training Support Package (ETSP) Land Transport funding for this course is from 2 Jun 2020 to 31 Dec 2021.

SkillsFuture Credit
All Singaporeans aged 25 years and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of courses. The credits can be used on top of existing course fee subsidies/funding. This is only applicable for self-sponsored applicants and must be applied via the SkillsFuture Portal. More details on the SkillsFuture Credit Claims will be advised upon admission into the course. Find out more about SkillsFuture Credit at www.skillsfuture.sg/credit.
Union Training Assistance Programme (UTAP)
NTUC members enjoy 50% unfunded course fee support for up to $250 each year (or up to $500 for NTUC members aged 40 years old and above) when you sign up for courses supported under UTAP (Union Training Assistance Programme). Please visit e2i’s website to find out more.

Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice.

Applicants / Eligibility Fees
Full Course Fee (Before GST)$567.10
Singaporeans aged below 40 and Permanent Residents qualified for SkillsFuture Funding$170.13
Singaporeans aged 40 & above qualified for SkillsFuture Mid-Career Enhanced Subsidy$64.13
Singaporeans and Permanent Residents qualified for Enhanced Training Support for SMEs$64.13
Singaporeans and Permanent Residents qualified for Enhanced Training Support Package$56.71