Introduction to Student and Youth Care (Classroom & Asynchronous e-Learning)

Offered by School of Humanities & Social Sciences

Workforce Skills Qualification / 1 month / TGS-2020504007

Note: This course is conducted via Synchronous & Asynchronous e-Learning. Course reference TGS-2020504007 (formerly known as Introductory Student Care Centre Course) Please note that all applications for short courses from Sep 2023 will be done via STEP. Use your Singpass to activate your STEP account. Click on the apply button to proceed to STEP. To receive an alert about the future runs for this course, please click on the INDICATE INTEREST button via STEP. Thank you.
Course Information
Learning Outcomes
Course Schedule
Lesson Plan
Entry Requirements
Course Fees

Course Information

The years between 7 to 14 are pivotal for children as they go through dramatic developmental and social changes. Their experiences in school and other activities play a vital role in establishing their identities and character. As such, your guidance as a professional in student care is of crucial importance in optimizing this important time in their lives.

Learning Outcomes

  • Create challenging and developmentally appropriate environments to support the development of students and youths aged 7 – 14 years
  • Support the physical development of students and youths aged 7 – 14 years
  • Support the social and emotional development of students and youths aged 7 – 14 years
  • Support the language development of students and youths aged 7 – 14 years
  • Support the creative development of students and youths aged 7 – 14 years
  • Support the cognitive development of students and youths aged 7 – 14 years
  • Identify responsibilities under Workplace Safety and Health Act (ESS Workplace Skills Series: Workplace Safety and Health, Element 8.1.1)
  • Assist with infection control and infection prevention
  • Respond to signs of illness and accidents
  • Respond to incidents and emergencies and crisis


Course Run Dates: 16 Apr – 13 Jun 2024
Application Period: 16 Feb – 24 Mar 2024
Day and time: Tue, Thur, 830am – 1230pm
Delivery Mode: Classroom & Asynchronous e-Learning

For future runs of this course visit: STEP (click to access page)

Ngee Ann Polytechnic reserves the right to reschedule/cancel any programme, modify the fees and amend information without prior notice.

Lesson Plan

Module SSC-ICM-2023-1.1 : Emergency Response and Crisis Management

A course specially designed for beginning professionals working with children aged 7-14 years old in student care centres and other services. Participants are exposed to two key areas in student and youth work, namely (1) how to respond to an emergency and manage a crisis, and (2) how to support services relating to the physical, social-emotional and
language development of children aged 7-14 years.

In the first module “Emergency Response and Crisis Management”, participants will gain awareness of, and how to respond to illness, accidents and emergencies at student and youth services centres such as student care centres. They will also learn how to adopt basic hygiene practices that will provide a safe and conducive learning environment for the children.


 Module SSC-CAR-2005-1.1: Support Service to Children and Youths

In the second module “Support Service to Children and Youths”, participants will be introduced to the different developmental milestones (physical, social-emotional and cognitive) for children aged 7-14 years old; learn how to identify the children’s strengths and weakness in these development areas, and; from there, adopt strategies to curate ageappropriate activities to support the children’s overall holistic growth. Participants will also be introduced to basic behavior and guidance principles to motivate positive behavior from
the children.


Learners who attained at least 75% attendance and successfully completed the required assessments will be awarded Statements of Attainment from SkillsFuture Singapore.

Entry Requirements

Applicants with any of the following qualifications are invited to apply for the course:
  • 1 pass in GCE ‘O’ level (any subject) OR
  • 1 pass in GCE ‘N’ level (any subject) OR
  • WPLN Level 4 (Speak, Listen, Read, Numeracy) and Level 3 (Write)

Course Fees

Admitted self-sponsored students may use PSEA and/or SkillsFuture Credit to pay their course fee
a.* – SME-sponsored Employees who are Singaporeans and Singapore Permanent Residents
b.Terms & Conditions for nett fee:
1. Students must achieve at least 75% attendance and
2. Pass all required assessments for the course
Students who fail to meet the above terms & conditions will be required to pay full course fee (i.e. refund the course fee grant received)
Info on fees for repeated students**
1. CU 1: Emergency Response and Crisis Management
(SSC-ICM-2023-1.1) – 3 Class sessions: $266.43

2. CU 2: Support Service to Children and Youths
(SSC-CAR-2005-1.1) – 7 Class sessions: $621.67

**Please note that students are not eligible for any course fee subsidy.


(Course fee is payable upon acceptance. It is inclusive of 9% GST and subject to review.)

GST Increment in 2024
Please note that the GST rate will be revised to 9% with effect from 1 Jan 2024, as such any payable course fees will be subjected to the new GST rate adjustments in 2024. Please refer to our STEP portal for the updated fees. (Click on STEP)


  • The fees below are determined based on prevailing funding policies and subject to review and revision.
  • Please refer to our FAQs for more information.


Applicants / Eligibility Fees
Full course fee$904.70
Singaporeans aged below 40 qualified for SkillsFuture Funding $489.70
Singaporeans aged 40 & above qualified for SkillsFuture Mid-Career Enhanced Subsidy $323.70
Singaporeans qualified for Enhanced Training Support for SMEs $323.70
Singapore Permanent Residents & **LTVP+ qualified for SkillsFuture Funding $489.70
Singapore Permanent Residents & ##LTVP+ qualified for Enhanced Training Support for SMEs $323.70
Others (and Repeat Students)$904.70