About Course
Course Structure
Financial Matters
About Course
Course Objectives
1. Gain an understanding of the followingo Loss Aversion, Prospect Theory, the Disposition Effect and the Endowment Effect
o Status Quo Bias and the Default Option
o Framing Effects and Anchoring Effects
o Hyperbolic Discounting and Procrastination
o Mental Accounting
o Availability Effect and Salience
o Overconfidence
2. Understand how to create effective personal nudges
3. Create a personal nudge and a workplace nudge
Course Description
This course provides an introductory overview of behavioral economics (more commonly known as behavioral insights) and its contribution in the understanding and influence of consumer behaviors in the financial services markets. Some common decision-making biases are presented with illustrations from the consumer banking and financial services markets. Participants are introduced to a framework for creating nudges and invited to create nudges for themselves and their workplaces.1. Introduction to System 1 and System 2 thinking
2. Psychological decision-making biases and Implications for consumption of banking and financial services
a. Loss Aversion, Prospect Theory, the Disposition Effect and the Endowment Effect
b. Status Quo Bias and the Default Option
c. Framing Effects and Anchoring Effects
d. Hyperbolic Discounting and Procrastination
e. Mental Accounting
f. Availability Effect and Salience
g. Overconfidence
3. How to create Nudges
Course Structure
TPG course reference No.
TGS-2021003105
Behavioral Insights: Foundation and Practice (Synchronous e-learning)
Financial matters
Course fees payable (incl. GST & excl. supplementary fee)
| Description | Behavioral Insights: Foundation and Practice (Synchronous e-learning) | Total course fee |
|---|---|---|
| Full Course fee | $1,635.00 | $1,635.00 |
| Enhanced Training Support for SMEs for Singapore Citizen | $190.50 | $190.50 |
| Enhanced Training Support for SMEs - SPR & LTVP+ | $190.50 | $190.50 |
| SkillsFuture Mid-Career Enhanced Subsidy for Singapore Citizen aged 40 and above | $190.50 | $190.50 |
| SkillsFuture Baseline Funding for Singapore Citizen Aged Below 40 | $490.50 | $490.50 |
| SkillsFuture Baseline Funding for SPR/LTVP+ | $490.50 | $490.50 |
GST rate
The course fees payable above are inclusive of 9% GST rate.
Payment option
The payment needs to be made upon the application is submitted.
Allowed payment by
The course fee allows to be paid by:
Post-Secondary Education Account (Adhoc withdrawal form);
SkillsFuture Credits (SFC);
Credit card (e-payment);
Debit card (e-payment);
PayNow (e-payment).
Post-Secondary Education Account (Adhoc withdrawal form);
SkillsFuture Credits (SFC);
Credit card (e-payment);
Debit card (e-payment);
PayNow (e-payment).
Refund and withdrawal policy
- Please note that a 100% refund will be available if the withdrawal request is submitted more than or equal to 14 days before the course start date.
- Please note that a 50% refund will be available if the withdrawal request is submitted less than 14 days before the course start date.
- Please note that no refund will be available if the withdrawal request is submitted on or after the course start date.