About Course
Course Structure
Entry Requirements
Financial Matters
Course Schedule
About Course
Course Objectives
The Part-time Diploma in Care and Programme (Student Services & Coaching) (DCP) aim to prepare the students to demonstrate:• Understanding of a child’s development and its implications on student services and practices;
• Skills and knowledge in managing students’ challenging behaviors
• Skills and knowledge in guiding students using effective communication, facilitation and behavioral management strategies;
• Skills and knowledge in managing various processes of programme management such as conducting needs assessment, curriculum planning and development, implementation and evaluation;
• Skills and knowledge in managing stakeholders of student services centres;
• Skills and knowledge in leading and mentoring student services staff
Course Description
The Diploma in Care and Programme (Student Services & Coaching) is a part-time CET course, consist of the following modules:1) Understanding Student Services (45hrs)
2) Understanding Children's Behaviour (60hrs)
3) Managing Classroom Behaviour (60hrs)
4) Managing Challenging Behaviour (45hrs)
5) Effective Facilitation of Group Activities (60hrs)
6) Communicating with Students Effectively (60hrs)
7) Conducting Needs Assessment & Evaluation in Programme Development (60hrs)
8) Developing Programmes for Social Emotional Learning (60hrs)
9) Planning Effective Curriculum (60hrs)
10) Implementing Efficient Processes in Student Services (60hrs)
11) Managing Stakeholders: Engaging the community (60hrs)
12) Understanding Legal and Ethical Behavior (60hrs)
13) Coaching & Supervising Staff (60hrs)
14) Facilitating Effective Teams (60hrs)
15) Enhancing the Professional & Personal Development for Staff (60hrs)
Trainer's Profile
Glen Ng Wei Cher
Dr Glen Ng has a Doctor of Philosophy (PhD) from the University of Canberra, a Master in Counselling from Monash University, a Diploma in Clinical Supervision (Counselling) from Counselling and Care Centre and a Diploma in Clinical Hypnosis from London College of Clinical Hypnosis and Tan Tock Seng Hospital as well as a WSQ Advanced Certificate in Learning and Performance (ACLP).
Dr Glen has over 25 years of experiences in youth counselling, mentoring and working with youths with special needs.
While working as a Senior Probation Officer and subsequently a Volunteer Probation Officer with the Ministry of Social & Family Development (MSF), Dr Glen has managed more than 100 cases of youth offenders from minor (underage smoking) to major offences (rioting). He was also the Senior Counsellor at Rotary Family Service Centre where he had supervised counsellors, caseworkers and worked with clients to develop programmes for the young and the elderly.
Dr Glen also held several executive positions, first as the Vice-President (Executive Committee) for the Singapore Association for the Deaf, and subsequently founding member and General Manager for Dialogue in the Dark Singapore, where he had facilitated leadership workshops for more than 60 corporate clients, including participants from HSBC Bank, PSA Singapore and INSEAD Business School. He is presently also an EXCO member with the Youth Work Association Singapore (YWAS).
As an educator, Dr Glen helmed the retired “Diploma in Psychology Studies” at the School of Humanities & Social Sciences, Ngee Ann Polytechnic, where he led a team of counsellors, psychologists, and researchers and also taught in key modules, which include “Introduction to Social Services”, “Fundamentals of Counselling”, “Introduction to Social Entrepreneurship”, and “Community Psychology”. As the Course Chair of the diploma, Dr Glen has mentored more than 200 students aged 17-19 years old, where he advised them on a range of common youth issues.
Jonathan Lee Sze Kian
Jonathan Lee Sze Kian holds a Master in Social Work. He is a registered Social Worker and a Clinical Supervisor. He also holds an “Advanced Certificate in Training and Assessment” (ACTA).Jonathan is passionate about Social Service, Youths, Student Services, Social Work, Community Development and Correctional Services.
In his line of work, Jonathan has done correctional work (in prison). He has also experience working with families, students and youths, handling casework and group work.
Jonathan currently teaches adult learners in the “Diploma (Conversion) in Care and Programme (Student Services and Coaching)” and “Diploma in Care and Programme (Student Services and Coaching)” courses.
Farah Adilla Binte Abdullah
Farah Abdullah is a seasoned educator with over 15 years of enriching experience in the realm of education. As an MOE-trained English language and Social Studies teacher, Farah has honed her expertise in crafting effective teaching methodologies tailored to the diverse learning needs and abilities of her students.Currently serving as the Senior Manager for Critical Core Skills at Ngee Ann Polytechnic, Farah brings a wealth of knowledge and specialisation in literacy and communication to her role. She is also actively involved as an adult trainer for the Diploma in Care and Programme (Student Services & Coaching), where she leads modules focused on classroom management, imparting invaluable skills to future educators.
Before her tenure at Ngee Ann Polytechnic, Farah made significant contributions to the educational landscape during her time at the National Library Board (NLB). She played a pivotal role in conceptualising engaging children's programmes across public libraries, schools, and community organisations. Additionally, Farah spearheaded the development and implementation of editorial standards for NLB's various publications, including newsletters, resource guides, activity kits, reading recommendations, and book reviews.
Farah's academic credentials further underscore her dedication to lifelong learning and professional growth. She holds a Master of Science in Information Studies from NTU, a Postgraduate Diploma in Education from NIE, and a Bachelor of Arts from NUS, reflecting her commitment to excellence in both pedagogy and information management.
With her extensive background in education, strategic leadership, and commitment to enhancing learning experiences, Farah Abdullah continues to inspire and empower learners within and beyond the academic sphere, leaving a lasting impact on education and literacy initiatives.
Course Structure
TPG course reference No.
TGS-2023019480,TGS-2023019484,TGS-2023019481,TGS-2023019485,TGS-2023019483,TGS-2023019482
Diploma in Care and Programme (Student Services & Coaching)
Certificate in Centre Management
Certificate in Introduction to Student Services
*Participants who had achieved the Statement of Attainment for WSQ Introductory to Student Care Centre will be exempted from the module "Understanding Student Services"
Certificate in Managing & Leading Staff
Certificate in Programme Management
Certificate in Student Management
*Participants who had passed all the assessments for "Working with Children: Behaviour and Guidance" will be exempted from the module "Managing Challenging Behaviour".
Entry Requirements
Condition 1
Highest qualification
GCE ‘O’ Level grade:English Language (Grade 1-7)and
Highest qualification
GCE ‘O’ Level grade:Mathematics (Grade 1-6)and
Highest qualification
GCE ‘O’ Level grade:One other subject (Grade 1-6) And Working experience:At least 1 year of relevant work experience. or
Condition 2
Highest qualification
-NITEC with GPA = 3.5 or
Condition 3
Highest qualification
NITEC with GPA = 3.0And Working experience:At least 1 year of relevant work experience.
or
Condition 4
Highest qualification
Higher NITEC with GPA = 2.0 or
Condition 5
Highest qualification
Higher NITEC with GPA = 1.5And Working experience:At least 1 year of relevant work experience.
or
Condition 6
Highest qualification
NITEC in Technology with GPA = 3.5And Working experience:At least 1 year of relevant work experience.
or
Condition 7
Highest qualification
NITEC in Technology with GPA = 3.5And Working experience:-At least 1 year of relevant work experience.
or
Condition 8
Highest qualification
Higher NITEC in Technology with GPA =2.0And Working experience:At least 1 year of relevant work experience.
or
Condition 9
Highest qualification
Higher NITEC in Services with GPA =2.0 And Working experience:At least 1 year of relevant work experience. or
Condition 10
Highest qualification
Relevant Advanced WSQ Certificate (or higher) and Level 6 WSQ Workplace Literacy SOA and Workplace Numeracy SOAand
Highest qualification
-And Working experience:At least 1 year of relevant work experience.
or
Condition 11
Working experience
Applicants with at least 2 years of relevant working experience may apply for the courseFinancial matters
Course fees payable (incl. GST & excl. supplementary fee)
| Description | Certificate in Centre Management | Certificate in Introduction to Student Services | Certificate in Managing & Leading Staff | Certificate in Programme Management | Certificate in Student Management | Total course fee |
|---|---|---|---|---|---|---|
| Full Course fee | $3,767.04 | $3,453.12 | $3,767.04 | $3,767.04 | $3,453.12 | $18,207.36 |
| PR Sponsored by SME | $392.26 | $359.57 | $392.26 | $392.26 | $359.57 | $1,895.92 |
| Singapore Citizen Sponsored by SME | $392.26 | $359.57 | $392.26 | $392.26 | $359.57 | $1,895.92 |
| Singapore Citizen Aged 40 & Above | $392.26 | $359.57 | $392.26 | $392.26 | $359.57 | $1,895.92 |
| Singapore Citizen Aged Below 40 | $565.06 | $517.97 | $565.06 | $565.06 | $517.97 | $2,731.12 |
| Singapore PR | $1,506.82 | $1,381.25 | $1,506.82 | $1,506.82 | $1,381.25 | $7,282.96 |
| Long-Term Visit Pass Plus | $3,767.04 | $3,453.12 | $3,767.04 | $3,767.04 | $3,453.12 | $18,207.36 |
GST rate
The course fees payable above are inclusive of 9% GST rate.
Payment option
The first payment needs to be made after accepting the offer.
Allowed payment by
The course fee allows to be paid by:
Post-Secondary Education Account (Adhoc withdrawal form);
Post-Secondary Education Account (Standing order form);
SkillsFuture Credits (SFC);
Credit card (e-payment);
Debit card (e-payment);
PayNow (e-payment).
Post-Secondary Education Account (Adhoc withdrawal form);
Post-Secondary Education Account (Standing order form);
SkillsFuture Credits (SFC);
Credit card (e-payment);
Debit card (e-payment);
PayNow (e-payment).
Refund and withdrawal policy
- Please note that a 100% refund will be available if the withdrawal request is submitted more than or equal to 14 days before the course start date.
- Please note that a 50% refund will be available if the withdrawal request is submitted less than 14 days before the course start date.
- Please note that no refund will be available if the withdrawal request is submitted on or after the course start date.
Course
Schedule
Class Day(s): Mon, Tues, Thurs and Fri
Time: 8:00am - 12:30pm
Delivery mode: Face-to-face & Home-based Learning (Async & Sync)
Time: 8:00am - 12:30pm
Delivery mode: Face-to-face & Home-based Learning (Async & Sync)
Registration Period
04 Oct 2024 - 07 Oct 2024
Course Date
14 Oct 2024 - 30 Sep 2026
Schedule Info
Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice.
Mode of Training
Classroom
Venue
NGEE ANN POLYTECHNIC