Get the Xtra Edge - SkillUp 2025! Use your SkillsFuture Credit $500 before it expires on 31 Dec 2025 to invest in your learning and skill development! [Note: Our website is best viewed on MS Edge.]

[NP-ELAM3] Work-Study Certificate –   Diploma in Business Practice (Administration & Management) (ELAM3)

Offered by School of Business & Accountancy

Work-Study Programmes

About Course
Course Structure
Entry Requirements
Financial Matters
Course Schedule
Apply Register Interest
Area of interest
Business Management, Business

About Course

Course Objectives

The Work-Study Certificate –   Diploma in Business Practice (Administration & Management) (ELAM3), consist of the following modules:
1) People & Culture (60hrs)
2) Digital Marketing Strategies for Success (60hrs)
3) Entrepreneurial Strategies for Business Management (60hrs)
4) Practicum 1 (45hrs)
5) Service Operations Management (60hrs)
6) Effective Business Communication (60hrs)
7) Law & Governance (60hrs)
8) Practicum 2 (45hrs)

Course Description

Upon completion of the Diploma, the graduate would:
•have acquired a working knowledge of managing human resource, digital marketing strategies and entrepreneurial strategies;
•be able to plan, administer and improve business operations and governance in the areas of service operations, business communications and corporate governance;
•be able to apply fundamental knowledge and skills in business analytics, accounting & finance, and international business & economics;
•be able to apply digital skills, green skills and I4.0 skills in supply chain management to create innovative business models for a sustainable future;
•have adopted a more global and professional outlook;
•have developed critical core skills, particularly creative thinking, self-management and influence which are essential for supporting business transformation;
•be able to demonstrate greater confidence, resourcefulness and a more enquiring, enterprising and quality-focused mindset; and
•be more equipped for further education and career advancement, with a mindset of independent life-long learning.

Additional Course Information

Course Structure

TPG course reference No.

TGS-2024048112

Certificate in Business Management
Digital Marketing Strategies for Success (NP-0112DMSS)
This module offers a comprehensive exploration of the fundamental principles of marketing which spans from traditional to digital media to deliver customer value and engagement with the use of social networks and technologies. It equips learners with the knowledge and applications of digital marketing frameworks and to implement competitive digital marketing strategies to navigate today’s ever-evolving business landscape.
Entrepreneurial Strategies for Business Management (NP-0113ESBM)
In this module, the principles of entrepreneurship intersect with business management. This helps business managers to bring modern solutions to modern businesses. The key focus of this module is to introduce new product and service ideation, design thinking and lean start-up technology to learners. They will learn to generate innovative ideas to capture new market opportunities. As risk is a big part of innovation, learners till learn customer validation process to manage risk. Learners will gain practical insights into managing businesses with an entrepreneurial mindset and thrive in a competitive business landscape.
People & Culture (NP-0111PPLC)
This module empowers learners to design inclusive cultures through the interdisciplinary blending of organisational psychology and human capital management principles. Learners will learn about creating positive employee experience through topics that include talent attraction and selection, talent development, rewards and performance management and employee relations.
Practicum 1 (NP-013279)
This module encompasses 30 hours of industry practicum under the supervision of an approved mentor. The training consists of a structured OJT and mentorship in the company which will allow participants to apply the knowledge gained from the course in the context of the workplace environment.
Certificate in Business Operations & Governance
Effective Business Communication (NP-0122EBC)
This is a practical module that aims to develop effective and persuasive written and spoken business communication skills. Learners will develop their confidence in writing effective business messages and to make impactful business presentations. They will also learn personal branding skills and employment communication skills. For employment communication skills, learners will learn to write a persuasive resume and master job interview skills. Lessons are conducted in workshops with practical assignments and role-plays.
Law & Governance (NP-013298)
This module provides student with an understanding of the essential legal rules and governance structures that apply to businesses. Students will see how firms operate within the Singapore legal system and framework and apply the laws of contract, tort, agency, business organisations and intellectual property to structure sound business transactions. Principles of business ethics and good governance will also be infused throughout the module.
Practicum 2 (NP-013316)
This module encompasses 30 hours of industry practicum under the supervision of an approved mentor. The training consists of a structured OJT and mentorship in the company which will allow participants to apply the knowledge gained from the course in the context of the workplace environment.
Service Operations Management (NP-013271)
This module introduces students to the principles of service, operations and customer relationship management (CRM) in service organisations. Key concepts covered include service encounters, service excellence and customer loyalty, service psychology, service quality, forecasting demand for services and inventory management. In addition, the module will also cover the application of CRM concepts in different areas of the organization, business intelligence as well as the development and implementation of a CRM business plan.

Entry Requirements

Condition 1

Citizenship type

Singapore citizen, Singapore PR And Highest qualification:Post-Secondary (Non-Tertiary): General & Vocational; Graduated within at most 3 years; Full-time; Higher Nitec
or

Condition 2

Citizenship type

Singapore citizen, Singapore PR And National Service:Completed National Service (NS) operationally ready date; Within at most 3 years And Highest qualification:Post-Secondary (Non-Tertiary): General & Vocational; Graduated within at most 5 years; Full-time; Higher Nitec

Financial matters

Course fees payable (incl. GST & excl. supplementary fee)

Description Certificate in Business Management Certificate in Business Operations & Governance Total course fee
Full Course fee $8,423.52 $8,423.52 $16,847.04
PR Sponsored by SME (WSP) $877.13 $877.13 $1,754.26
Singapore Citizen Sponsored by SME (WSP) $877.13 $877.13 $1,754.26
Singapore Citizen Aged Below 40 (WSP) $1,263.53 $1,263.53 $2,527.06
Singapore PR (WSP) $3,369.41 $3,369.41 $6,738.82

GST rate

The course fees payable above are inclusive of 9% GST rate.

Payment option

The first payment needs to be made after accepting the offer.

Allowed payment by

The course fee will be paid by the sponsored company.

The course fee allows to be paid by:
Credit card (e-payment);
Debit card (e-payment);
PayNow (e-payment).

Nett Supplementary Fees Payable

  • GPA Insurance Fee S$2.11,subject to GST,fees payable S$2.30 Allow payment by Post-Secondary Education Account (Adhoc withdrawal form); Allow payment by Post-Secondary Education Account (Standing order form)
  • Other Fees S$7.43,subject to GST,fees payable S$8.10 Allow payment by Post-Secondary Education Account (Adhoc withdrawal form); Allow payment by Post-Secondary Education Account (Standing order form)

Refund and withdrawal policy

  • Please note that a 100% refund will be available if the withdrawal request is submitted more than or equal to 14 days before the course start date.
  • Please note that a 50% refund will be available if the withdrawal request is submitted less than 14 days before the course start date.
  • Please note that no refund will be available if the withdrawal request is submitted on or after the course start date.

Course 
Schedule

Class Days: Every Mon, Tue & Wed/Thu (3 weekdays per week)
Time:          6.30pm to 10.00pm
Delivery Mode: Classroom, Synchronous eLearning and Asynchronous eLearning